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Palace Hotel

4.0 of 5
Oxford Street, Manchester M6O 7HA, England
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Hotel amenities
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20% off & free Breakfast
Palace Hotel
Ranked #62 of 121 hotels in Manchester
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1,139 reviews from our community

Traveller rating
    219
    327
    210
    183
    200
See reviews for
Families
73
 
Couples
367
 
Solo
70
 
Business
293
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Belfast
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

One of the most impressive 1st impressions in a hotel. On entering the hotel which from the outside is a standard Victorian building on a busy road, the reception are is magnificent. It has a gorgeous high domed ceiling and lovely marble floors, and the bar and rsstaurant area are impressive also. The rooms are quite hard to find but... More

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exeter Devon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I visited this 4 star hotel with 2 work colleagues , we arrived early so were told we could leave our bags in what would be my room. Within 10 mins of arrival I found a hidden away cupboard in the wood panelling in it were haribos,an inch of dust, 2 old magazines and a porn covered DVD ...very funny... More

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cornwall
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

I stayed here for a work thing ( I was part of the cowboy party mentioned in an earlier review ) and the hotel was beautiful. I didn't pay for my room but if I had done I would be a bit disappointed that my bath had a hole in the bottom and the sink was cracked. The room was... More

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Iver, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at the Palace for 3 nights over the May Day bank holiday weekend. A friend invited us up north for an impromptu visit; I booked through lastminute.com and had to check the price several times as it was coming in at just over £59 a night which I couldn't quite believe for an unplanned stay on a bank... More

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RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Andy C, Thank you for taking the time and trouble to provide us with some online feedback following your recent stay with us here at The Palace Hotel in Manchester. I am delighted that overall you had a great stay with us and that you found our central location ideal for the city centres main attractions and yet close... More

Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

It looks grand, but peer beneeth the surface and it shows signs of being tired - cracked flooring in reception, damaged paintwork etc...... After an initial problem booking in I was given a room - 116 (beware) - eventually I found it down a coridoor labled for recycling waste! It was a disgrace - shabby would be the best I... More

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See 5 more reviews by Paul D for Manchester
RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Paul D, Thank you for taking the time and trouble to provide us with some feedback, following your recent stay with us. I am sorry that you felt the room you were initially allocated was unsuitable and its proximity to our green environmental/recycling area not ideal. As a team we are extremely conscious of the environment and have a... More

Basel, Switzerland
2 reviews
3 of 5 stars Reviewed 6 May 2013

Such a shame to find this beautiful hotel not as good as it could so easily be. We asked to change rooms due to a faulty sink and phone, the reception staff were immediately apologetic and we got moved to another room. Unfortunately the room hadn't been cleaned properly, we found the previous occupiers toiletries in the bathroom, we suspect... More

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RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Diggerpanda, Thank you for taking the time to provide some constructive feedback following your recent stay with us. I am delighted that overall you found our team to be helpful, room lovely and felt the hotel had a fantastic ambience. Its such a shame as it appears as though your experience has been somewhat marred by examples of as... More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2013

I'm not really sure how to expand on the title to be honest. I've seen a few negative posts on here - perhaps all those things exist - but for me, I didn't see any of them at all. My room was huge and pristine. It had just about every amenity I could desire including (wait whilst I contain my... More

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RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear Tracks 1984, Thank you for taking the time and trouble to complete an online review following your recent stay with us here at The Palace Hotel in Manchester. I am absolutely delighted to hear that it was your 'Best ever stay at a hotel' and that you found the breakfast excellent, staff all very nice and the hotel excellent... More

Poulton Le Fylde, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 May 2013

Fantastic building, had a real sense of occasion when you walk in the open entrance and large glass dome in the ceiling is amazing. The restaurant/bar is pricey but well worth n and breakfast was brilliant. The staff were polite and the room was large, the shower powerful and nice and warm. The decor in the rooms is "old fashioned"... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 May 2013 via mobile

I love this hotel. By far not the best hotel in Manchester in many ways, but there's just something about the place. The building is lovely and the rooms are very nice though a little dark. There is a particular ambience to the palace that lends a great charm to this hotel that makes it my favourite place to stay... More

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See 2 more reviews by annieandchannie for Manchester
RCGrove, General Manager at Palace Hotel, responded to this review
13 May 2013

Dear annieandchannie, Thank you for taking the time and trouble to complete an online review following your recent stay with us here at The Palace Hotel in Manchester. I am delighted that you love this hotel. We love it too! It has a personality and charm all of its own and its great to hear that its your favourite place... More

Wales
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 May 2013

I was booked into the Palace for one night at short notice for business. The building itself provides a grand victorian experience with old stone walls, high ceilings and stained glass. When I went up to my room (which due to the layout of the building can be quite challenging to find) it was large and spacious but cold. The... More

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See 2 more reviews by nextgirl for Manchester
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Additional Information about Palace Hotel

Also Known As:
Palace Hotel Manchester
Address: Oxford Street, Manchester M6O 7HA, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotels in Manchester
#25 Luxury Hotels in Manchester
Price range (per night): RM274 - 1,018
Hotel Class:4 star (4*)
Reservation Options:
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Palace Hotel
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