Premier Inn Manchester - Hyde (Manchester, United Kingdom) - Hotel Reviews

meadowman

Dudley, United Kingdom

Senior Reviewer

6 reviews

Reviews in 5 cities

1 helpful vote

“Good Value”

Reviewed 20 May 2012 NEW

We booked well in advance on the internet so got the cheap rate. On that basis it is good value. Reception was efficient and friendly, the room was large, clean and well maintained, as was the bathroom. A chair would be a useful addition. As regards the lack of food and drink this was an inconvenience but as we were... More

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Ricky D

Manchester, United Kingdom

1 review

“Everythings premier but the wifi!, and the heating, and the toilet paper.. etc”

Reviewed 9 May 2012

While the girls on the desk seem very nice and the general service is good, There is still a lot wrong. I'm using the hotel as a place to stay while on business, paid for internet access (if they can call it that) only to find a lot of normal websites restricted, terrible ping/download/upload rate (which makes it almost completely... More

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Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More

Linda K

Erskine, United Kingdom

1 review

1 helpful vote

“NO FOOD OR DRINK!!!!!!!!!!!!!!!!!!!!!!”

Reviewed 8 May 2012

1

person found this review helpful

Travelled with my nephews to a sporting event in Manchester. All hotels nearest to venue full so we ended up here. I had driven from Scotland at 3,.00 a.m. in the morning to the event which lasted until 7/7,30 p.m. in the evening. On arrival at the hotel with two very hungry and tired boys was informed there was no... More

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Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Thank you also for your comments regarding the adjoining restaurant. This is not a Whitbread run establishment, but we... More

verona g

london

1 review

“Lovely hotel”

Reviewed 23 April 2012

Room was very clean and spacious with lovely shower. Hotel perfect if you have a car but would be inconvient if not driving, as hotel located on a busy roundabout. Did not visit restaurant due to previous reviews. Went to a lovely local restaurant called Garlic Indiain which was 5 min drive. More

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Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Manchester Hyde Premier Inn and look forward to welcoming you back again soon. Kind Regards, Anne Marie Sowerby Operations Manager More

Peter D

Perth, Australia

Reviewer

5 reviews

Reviews in 4 cities

1 helpful vote

“Brrrrrrr....too cold!”

Reviewed 23 April 2012

We regularly stay at this Premier Inn, as we visit family nearby. Unfortunately, there is no other hotel choice in this area (although Glossop town centre is soon to open a new budget hotel). We have complained about the small, inadequate electric wall-heater (which clicks off after 11.00pm-6.00am) makes for a cold room. In addition, the bathroom is even colder,... More

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Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high level of service in all our establishments, both in our hotels and restaurants, and we do apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to... More

James M

Swansea, United Kingdom

Reviewer

4 reviews

“Good basic value”

Reviewed 11 April 2012

What you expect from a budget hotel, clean rooms and amenities, food nothing to shout about, but good breakfast, helpfull staff, and easy to locate. More

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Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Hyde Premier Inn. Kind Regards Anne Marie Sowerby. More

nichola s

southampton

1 review

“great hotel but shame about the staff in the mottram wood”

Reviewed 10 April 2012

Just stayed at the hotel for the easter weekend 2nd time I have stayed and the hotel and its staff are great. Friendly polite and helpful. Shame about the pub next door and the staff duty manager who are rude and unfriendly. Had only meal in there which was not the best, floor and tables unclean. Its only because i... More

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Thank you for your comments and compliments about our hotel. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself in Hyde.We are very disappointed to hear of your experience in the restaurant. At Hyde Premier Inn we endeavour to deliver a high level of service in all hotels and Restaurant Partners, and... More

kburnett10

1 review

“Room rate a lot more in price then travelodge and exact same service! :-0”

Reviewed 10 April 2012

Room rate a lot more in price then travelodge and exact same service! :-0 Behind the desk staff asked reason for stay which is none of there business and when I replied visiting family, she replied in a rude way, boring!! :-@. More

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Thank you for your review, we are very disappointed to hear of your experince at our hotel. I appologise for the service you received during your stay . Your feedback has been note and will be investigate it. From the 2nd to the 23rd of April we are giving all our guests the opportunity to get access to a great... More

mclaren333

Castleford, United Kingdom

1 review

“the staff are very friendly”

Reviewed 9 April 2012

The staff at this hotel were very friendly and gave us the direct number to the reception if there were any problems. when we got our room no.16 it was larger than we expected for me and my wife. the t.v was a led t.v with a very good selection of channels. The only bug bear to me is that... More

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Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I am happy to hear that you enjoyed your stay in Hyde. Your feedback about WIFI has been noted and will be passed to our head office. I am sorry to hear about your experience in the restaurant, we take all... More

tracyandjim

blackpool

Contributor

12 reviews

Reviews in 5 cities

9 helpful votes

“Value for money”

Reviewed 8 April 2012

We stayed here for one night, Sat 7th April. the receptionist, sorry didn't note her name (think she was of Eastern European descent) was excellent, worth her weight in gold, couldn't have done enough for us. We couldn't have been happier, the rooms were clean and tidy, the beds were very comfy, the shower excellent. The kids got complimentary Easter... More

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We are delighted that your stay with us was a good one. We are pleased to hear that your enjoyed Easter weekend at Hyde, as my team endeavour to give all our guest a high level of service.Thanks for taking the time to review your stay, we look forward to welcoming you back soon. Kind Regards Anne Marie Sowerby More