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All 121 Manchester hotels

Macdonald Manchester Hotel & Spa

4.0 of 5
91 London Road | Piccadilly, Manchester M1 2PG, England (Manchester City Centre)
Hotel amenities
Macdonald Manchester Hotel & Spa
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79%
Ranked #27 of 121 hotels in Manchester
Most recent review
5 of 5 stars Reviewed 18 June 2013
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1,252 reviews from our community

Traveller rating
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Families
73
 
Couples
504
 
Solo
71
 
Business
312
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Apart from the stress of not being able to find the car park directly behind the hotel, we were greeted by professional but friendly staff who parked our car for us. The hotel reception was clean, tidy and spacious and the staff were great. they couldn't do enough for you and were so polite and helpful. We had a room... More

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Midlands, UK
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

I recently wrote a view and wanted to write more details. We stayed here recently for a night for a getaway for my mom who's getting married soon. The reception staff are friendly, the rooms are a good size and even when looking over the back train station, it was a good view watching the trains: couldn't hear anything. Agree... More

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Orlando, Florida
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

I checked in to the Macdonald Hotel for four days while in Manchester for work. Upon entry to he lobby the hotel staff is super friendly and very helpful. For the traveler from the US, the air con was great. I was able to sleep with a very cold room. The room was a great size with a very comfortable... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
18 June 2013

Dear 2Hicks, Thanks so much for your kind review it is appreciated and so pleased that we looked after you. To be fair we do have internet access in every room and a WiFi system that will look after the needs of every platform that our guests possess. This will be rolled out very soon. All the very best and... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 17 June 2013 NEW

We got a great deal of £73 room only. We had a city view on the 3rd floor. Each room is large compared to other central hotels and has a bose ipod unit. Walk through shower and lovely large kingsize bed. We didn't do breakfast as £20, so instead went to town £5, 99. Fully recommend. Great weekend.

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
18 June 2013

Dear Kikidee1973, Thank you for taking the time to review us and for your kind words. To be fair though I think you may have missed out on a great opportunity to have one of the best Breakfast in Manchester as our food service offer alongside our quality of rooms and great staff remains the hallmarks on a fantastic stay... More

Scotland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Stayed here on a business trip on a Tuesday night in June and have to say was quite impressed. Rooms were. Really good size, super king size bed which was really comfortable. No noise from the corridors, other rooms or outside, and was very clean all round. Had a bar meal which was OK, as was breakfast in the morning,... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
18 June 2013

Dear MissSea, Many thanks for taking the time to review us and for your kind comments. Please be assured that we will work on the opportunities that you've mentioned to further improve what we do. Great to read that your review has been written from a conferencing experience perspective and of course we look forward to your return. Kind regards... More

Annan, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

excellent hotel service top notch, facilities out of this world,will visit again, waiting staff, bar staff, reception staff very helpful and friendly, clean and spacious rooms , even on departure we were able to store luggage until we did final shopping

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
17 June 2013

Dear John, Many thanks for taking the time to review The Macdonald Manchester Hotel and Spa and as with all reviews as hoteliers we are constantly looking for ways to improve on what we do based upon guest feedback. However on this occasion its very pleasing to say that if we can deliver stays like yours all of the time... More

1 review
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

We booked a deluxe room with a city view via booking.com I was very excited to stay here with my husband for a nice bit of r&r but have to say I was left a little disappointed. Firstly, upon arrival we checked in at the front desk. We were asked for a credit card that could be used during our... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
17 June 2013

Dear Proctarian, Many thanks for your feedback and for taking the time to review us it is appreciated and I shall pass on your comments to the team. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Wolverhampton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 16 June 2013 NEW

Me and my sister booked this hotel as a surprise present for my mothers birthday, also had booked a spa treatment for my mum and was hoping for a great stay as I spent many months looking for the perfect hotel as we don't all get the time off together. On arrival the check in process was ok but nothing... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
17 June 2013

Dear Reviewer, Many thanks for taking the time to review us and by the looks of your other review my advice would always be to pass onto other guests as many reviews as possible even some that are positive as that is what helps to build up a profile on an establishment and makes people sit up and take notice... More

UK
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Location wise outside Piccadilly station so central to most people arriving and leaving Manchester, this is a hotel I had never stayed in before. Great check in, and the room was large and even the views good from the higher floors. Spacious and comfortable, with free broadband in all rooms, which is essential on business trips. I only had food... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
16 June 2013

Dear Simon, Thanks so much for your kind words and for taking the time to review our hotel. That said I'm most interested in ensuring we make your next visit even better and so will look into your comments about (all of) our Room Service offer to see what we can do to further improve. Many thanks once again and... More

Liverpool, England
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Stayed in the Macdonald Manchester again on Wednesday night. Still good. Reception staff efficient and polite; room great size. Bathroom huge with separate bath & shower and his & her's wash-hand basins. I really like the bed. Good breakfast. The staff all seem well trained in customer care. The location is good - right beside Piccadilly railway station and the... More

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See 6 more reviews by bnq for Manchester
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
15 June 2013

Dear Bnq, Thanks so much for your continued loyalty to The Macdonald Manchester Hotel and Spa and so pleased that we have been delivering consistently positive stays for you. Challenge for us is to get an even better rating from you on all of your future stays be they business, conference or leisure. Most importantly my sincere thanks for highlighting... More

 
 
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Additional Information about Macdonald Manchester Hotel & Spa

Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Manchester Hotel
Macdonald Hotel Manchester
Address: 91 London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester > Manchester City Centre
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotels in Manchester
#25 Business Hotels in Manchester
#25 Family Hotels in Manchester
Price range (per night): RM334 - 748
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4-star Macdonald Manchester hotel sits in the heart of Manchester, within walking distance of Piccadilly train station and close to major motorways. Setting a new standard in luxury accommodation, our landmark hotel blends sophisticated meeting and conference facilities with delicious food and drink, stylish bedrooms, a fitness suite and spa. The Macdonald standard of personal service and hospitality completes the package, making the Manchester hotel a clear leader for business and leisure. ... more   less 
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