My husband and I spent two weeks in October in this hotel. We occupied studio apartment. Hotel is situated in quite, pickturesque place, but not far from town center. It was a bit difficult to find hotel first time, but later we did not have any problems (a lot of sign show the direction). Location is very good: 5 minutes... More

We chose to ignore many bad reviews of this place as they seemed to come from before the hotel was renovated, we thought we would take a chance. However we were wrong. The hotel is situated on a lovely reserve area with views over the ocean and a nice swimming pool. Outside of that, the facilities and service were poor.... More

We had a great stay due to the perfect location of this property in St-Jean-de-luz. It is easy to get out of town by car and avoid traffic to discover the Basque country. It is located in a quiet residential area and it only takes a few minutes walk to get downtown. The coastal path being nearby, it gives also... More

Our room was poorly furnished, given the price - and small to beat. Great rim-pool, but pointless really if you cannot enjoy it after 7pm. Breakfast excluded, and expensive - so we moved on. Free Wi-Fi which was great. More

La Reserve is located on a paradise spot, on top of the hill with splendid view over the Atlantic Ocean and Saint-Jean-de-Luz. The set-up, the hotel itself, the outdoor pool with view only to the Ocean and the surrounding hills, the gardens, everything is magnificient. there is a walking track from the hotel to go downtown Saint-Jean-de-Luz in 10 min.... More

My husband chose a 3 night break at La Reserve for our Silver Wedding celebrations. The hotel staff were very helpful and friendly; the food was delicious and very imaginative and the hotel decor contemporary and comfortable. Apart from the evening of our arrival it rained for the entire time we were there so we were not able to make... More

We stayed in the apartmets of this hotel with our two children and we think that the location is very nice but the staff is typical french and arrogant. We spoke to the commercial director with some special needs, and he gave us the impression that we had to be very glad that we could be customer here and that... More

Fleeing from an uninspiring hotel in Biarritz we stayed here for two nights as nothing else of any quality seemed to be available in the town. We paid €376 per night for an 'apartment' which turned out to be a total rip off. It was small, cramped and poorly furnished. The bed was two elderly divans pushed together. The balcony... More

We stayed at the Residence Apartments of La Reserve for a week and had a great time, despite some wet weather. The town is absolutely amazing, spectacular views and a great beach (the most child-friendly beach in the region, most others are better for surfers), and La Reserve was the right choice of hotel for us. All other St Jean... More