Our girly group stayed there for a weekend to visit the Champagne houses. Having read the reviews online, I was dreading it. However on checking it, it appears to have had some renovations and the rooms were clean and adequate, hot water and functional bathrooms too and very comfy beds. The staff were all helpful and the breakfast spread was... More

I stayed in hotel for 3 nights at time of my trip to Champagne. Location is very good, 10 minutes walking from centre. In principle the service in reception desk was friendly and kind (I had problem with my car and girls of desk helped me with callings in French to needed places and asked every time about solving this... More

Stayed for 2 nights in June. Close to Centrale railway station. Arrived before check-in time but staff kindly stored our luggage. Close to restaurants and cafe's, trams and the cathedral. When checked in, found the room to be of good size, only drama being the safe was locked with no way of opening it. Previous people must have shut the... More

Place is right across the street from the rail station ,check in no issues ,nice clean place,room was in the front there was a xmas fair going on but couldn;t hear anything rooms pretty sound proof. they had no issues letting us store our luggage there even pass checkout to see the sights,would stay there again no problem .

The hotel is centrally located near the cathedral, parking on the public parking lot amidst trees is free on weekends, apparently the hotel is undergoing renovations, the bar is a construction site, the elevator didn't work, not much fun carrying your luggage up to the 4th floor, the advertised free wifi internet didn't work, the receptionist said "it's kaputt", staff... More

We stayed for 3 nights and in a room at the front which was very noisy. However, we were welcomed and a problem with our booking was sorted with no trouble at all. The friendly staff we dealt with and the very convenient location to the train and the city lifted the ordinary 3 star experience into a pleasant stay.... More

The hotel is located in a beautifull street near the train station The hotel is celebrating 100 years and would benefit from a renovation Still the hotel's art deco style, the location, the comfort of the room and the price make it an excellent choice for a short stay There is free parking within a block from the hotel

My husband and I stayed here this past weekend on our visit to Reims. We had a hard time finding and available hotel for this weekend due to the holiday weekend and the soccer game that was playing on Saturday night. We ended up selecting the Grand Hotel de l'Univers due to it's location. However, we were highly disappointed for... More