This hotel is in desperate need of an overhaul. The hallways are dark, stained and scary. The rooms are dated and unpleasant. The beds are fine, but you can see where they tried to fix the room to make it look more modern by just putting on new finishes on top of the original old headboards. The lobby furniture hasn't...
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We stayed at this hotel because it was on our tour. Every other hotel we stayed at in France was a Mercure, which were all very nice. But I understand why the tour company booked us here. It was right in the middle of everything you could possibly want. The Mercure was on the outskirts.
It was less than a...
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Dear Madam,
Thank you for contacting us regarding your recent experience with the Holiday Inn Garden Court in Reims.
We would like to confirm that your comments has been taken into account. I take this oppotunity to inform you that a full refurbishment programm will start very soon. All rooms, bathrooms, cooridors, lobby, restaurant, bar, parking and facade will be...
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The location is ideal for the tourist areas in Reims with a huge choice of restaurants within 100 yards. A Monoprix Supermarket is literally 50 yards away but not easy to find as it is 'buried' in a small shopping complex.
There was a huge hiccup on arrival at approximately 15.30 hrs with a group of 28 people wanting access...
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Dear Sir,
Thank you for contacting us regarding your recent experience with the Holiday Inn Garden Court in Reims.
We would like to confirm that your comments has been taken into account and would to thank for taking the time to help us in improving our standards and service delivery.
Please be assure that immediate action has been taken and...
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The hotel is very nice, the staff was friendly, the breakfast buffet was great and the room was comfortable. The only thing is that the hotel need to be renovated. It looks and smell a little bit old
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Have stopped here many times and it never lets us down. It is right in the centre and has a car park. The hotel is well maintained and we have no issues. Will use again.
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Ok let's start with the price because it's relevant to my score. Booked through Holiday Hippo a week in advance & got a good deal - 3 nights for 2 people for £280 including breakfast.
Anyone who thinks they are getting The Ritz need to look elsewhere! Check in was amusing as the friendly young guy at reception thought I...
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Good location and easy to find smack bang in the middle of "downtown" (gee thanks Goran) Reims, friendly efficient staff, but room although comfy was terribly dated, typical of most French hotels, a little on the grubby side.
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I stayed here for a night on the way from Switzerland to England. It is situated in a convenient location for the cathedral and the centre of the city. The parking is secure, adjacent to the hotel with easy access to the rooms. Breakfast was well prepared and presented, with a wide selection of hot and cold dishes. Recommended for...
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If you are looking for a basic clean hotel in the centre of Reims then this is it. Nothing fancy just a clean comfortable room for the night.
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Interesting two tier carpark awaits you at this hotel. Second level reached by car lift. Very friendly reception staff. Rooms a little tired but perfectly acceptable. Bring your own shampoo and conditioner. Dining room did not have our table booking but eventually accommodated us. Food actually quite good. Bar is a bit drab with old worn red settees and not...
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