The staff at this hotel were excellent, providing good service with a friendly smile, especially the receptionists, concierges, and porters The location is also good, with many shops and restaurants within walking distance, as well as ready subway and train access nearby. The room was small with a queen size bed and a poor view, but adequate. My biggest complaint... More

After a 30 min cab ride from Orly airport we arrived at the hotel. Amazing first impression , all to do with a very attending porter and a gorgeous lobby. We stayed at a deluxe room on the second floor, spacious bathroom and living/sleeping area. We ordered roomservice twice,(American Pizza, Cheeseplatter, Sallad, Omelette) very good food both times. The hotel... More

We arrived at the hotel, first impression great wonderful lobby/reception area. The staff seemed very professional and pleasant. checked in and made our way to the room on the first floor which was supposed to be a superior room which we had paid extra for. As soon as we opened the door I stated this is not superior, it had... More

Just come back from a few days staying in Paris at the Concorde Opera. As soon as we walked in, the hotel reception was amazing with beautiful decor and the concierges were quick to open the door and take our luggage to our room. We checked in and were told we have been upgraded and we went up to the... More

Just come back from a long weekend with friends in Paris, where we stayed at the Concorde Opera and I can't say praise the staff enough. From the reception staff, to the housekeeping staff, to the fabulous concierges/porters, who couldn't get to the door fast enough and were happy to carry bags etc to the taxis, always with a smile.... More

We booked this hotel and eurostar on a package from Expedia, which made the price much more reasonable than the rates being displayed at the hotel itself. When we arrived mid-morning we were offered a better room - at a price. However, we decided to stick with the "classic room" we had booked which was on the fourth floor, quite... More

A hotel past its prime perhaps. Certainly not 4-star in the standard room I spent my three nights in. Woodworks rotted away in the bathroom leaving the door loose, mice emerging from the walls in the restaurant, maintenance sorely needed. The staff was very good, the food very good, the location good, the downside only time has taken its toll... More

From the very beginning: Quick check in, but no short presentation of what facilities are there in the hotel, where the breakfast takes place, I mean no usual procedure, just-here-is-your-keys-your-room-is-on-the-third-floor. Ok, then, it was late evening, we were tired after the flight. The folowing day we woke early, because it was too stuffy to stay undisturbed. The conditioner was perhaps... More

We had great expectations on the Concorde Opera and maybe that was where we went wrong. I have not seen a lobby this impressive in a long time and with staff so very friendly and accommodating (even with me trying out my broken french) it was a great disappointment once you moved past the lobby. The (superior) room we were... More