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Hotel de la Cite

5.0 of 5
Place Auguste-Pierre Pont, 11000 Carcassonne, France
Hotel amenities
Hotel de la Cite
Ranked #1 of 42 hotels in Carcassonne
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404 reviews from our community

Traveller rating
    258
    101
    30
    10
    5
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Families
84
 
Couples
221
 
Solo
9
 
Business
7
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sussex England
Top Contributor
63 reviews 63 reviews
63 hotel reviews
Reviews in 61 cities Reviews in 61 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This is a very well run hotel situated in a great location within the citadel and overlooking the town of Carcassonne. Bags of character...the rooms are large..comfortable beds fine linen and good quality furnishings. The bathrooms are very well appointed...plenty of marble...power showers...good toiletries and housekeeping is to a very high standard. The downstairs public rooms are a joy to... More

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Pittsburgh, Pennsylvania, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

Don't stay anyplace else in Carcasonne. This place is the only place to stay. Very nice and well worth every penny. The staff is very accommodating and you get to stay within the walls of a medieval castle! It was so awesome. The room was very comfortable an so cool. We will never forget the experience.

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Chester United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013 via mobile

My wife had arranged a three night stay as a surprise birthday present knowing the Hotel de la Cite was on my bucket list. Despite the rainy day when we arrived from Toulouse, the friendly reception staff greeted us with an upgrade to brighten up our day. Our junior suite was lovely with a well proportioned bedroom with terrace and... More

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See 3 more reviews by ianoona for Carcassonne
hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
10 May 2013

Thank you for taking the time to write on your very recent stay at Hôtel de la Cité. We are indeed really delighted to know that our hotel and our staff fully lived up to your expectations! A special thank you on behalf of our reception staff and our breakfast waitress for your nice comments concerning them. In turn we... More

Dorset
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 22 April 2013 via mobile

The hotel is in a beautiful old building right inside the walls of the old city. We took the shuttle bus from the airport which is timed to meet the flight. It cost 5E and took about 15 minutes. Once at the gate you have to walk to the other side of the city to find the hotel but that's... More

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hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
10 May 2013

Thank you for describing your recent stay at Hôtel de la Cité. We're pleased to know you liked the atmosphere and character of our hotel, as well as enjoyed your room, its terrace and all the amenities. Thank you for your kind remarks about our staff. We have also noted your observation that the breakfast service was not completely up... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 21 April 2013

We stayed just one night as we had booked into a super apartment outside La Cite overlooking the walls. The hotel is simply charming, one of those hotels that is very unique. The reception areas are nice and in keeping with the locale. The bedrooms are nicely set up, each one subtly different. We had quite a tour as we... More

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hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
10 May 2013

Thank you for writing about your recent stay at Hôtel de la Cité. Your positive comments were much appreciated. We have also noted your observation about the rather slow change of plates between courses and have passed this on to our restaurant staff. Once again, thank you for taking the trouble to point out various aspects which will help us... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 19 April 2013

The hotel is inside the old walled city and you are on the doorstep of a fascinating town within walking distance to historic castle, narrow streets, ancient buildings, café’s and restaurants. When you arrive you are dropped outside the city in the car park where the hotel staff collect you and walk you in to the city and hotel while... More

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hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
30 April 2013

Thank you for taking the time and the trouble to write about your recent stay at Hôtel de la Cité. We are really glad to know you felt at home in your room and that you liked the atmosphere in our hotel. We were however concerned that you did not find our service to be consistently at the highest level... More

Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 14 April 2013

Just left this morning and cant praise my stay any higher. The hotel is a gem. We were upgraded to a superior room and it had the best view ever over the castle and the town of Carcassonne. The room was huge with a massive double bed. and trimmings to go with its 5 star rating. Staff were unbelievably friendly... More

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See 3 more reviews by john c for Carcassonne
hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
16 April 2013

Thank you for your kind comments after your very recent stay at Hôtel de la Cité. We're very glad to know that you enjoyed every aspect of your time with us, including the rock concert (the last of our Showcase concert series till the coming autumn). Thank you for the warm remarks about our staff being helpful, friendly and respectful... More

Coalville, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 April 2013

We stayed at this wonderful hotel from 25th March to 29th March for my 50th birthday and I was not disappointed! When we arrived we were given an upgraded room (room 302) as a lovely gesture for my birthday. The Receptionists were so friendly and helpful and it was a great start to a short break that we both really... More

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See 2 more reviews by julesjcl for Carcassonne
hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
16 April 2013

Thank you for taking the time to write at such length about your recent stay at Hôtel de la Cité. All the staff - and of course, Nathalie! - are delighted that we could contribute to making your birthday a memorable event. It's always a pleasure for us to know when guests have enjoyed their time with us. We're also... More

JoffandSarah
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 12 April 2013

We had seen some comments elsewhere on the internet which said that this hotel (Hotel de la Cite) was very very expensive. It is not!...It is not even reassuringly expensive!..It is a reasonable price for a hotel of this standard. The hotel and staff are old school, effortlessly perfect. The Hotel location is excellent. The rooms are a good, beautiful,... More

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hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
15 April 2013

Thank you for writing about your recent stay at Hôtel de la Cité. It was a pleasure to read your comments, some of which (especially that of our rates being reasonably priced for a hotel of this standard) brought on a happy smile from our Managers! Obviously we are all very pleased that you liked the hotel and that our... More

Alberobello, Italy
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 12 April 2013

Hotel de la Cité from the entrance looks nothing from but once inside it is complete elegance and comfort and a very fine building. Located directly inside the walled city it is the perfect stop to visit Carcassone. The bedroom we had was not particularly large but very quiet and very comfortable, the bed being one of the most comfortable... More

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hotel-de-la-cite11, PA to the General Manager at Hotel de la Cite, responded to this review
15 April 2013

Thank you for taking the time to write about your recent stay at Hôtel de la Cité. We are always delighted when guests take the trouble to mention the particular points they liked about their stay. Your remarks about the general ambiance in our hotel are very perceptive: our hotel has an unassuming external appearance but we put a distinct... More

 
 
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Additional Information about Hotel de la Cite

Also Known As:
De La Cite Hotel
De La Cite Carcassonne
Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France
Region: France > Languedoc-Roussillon > Aude > Carcassonne
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Carcassonne
#2 Romantic Hotels in Carcassonne
#3 Family Hotels in Carcassonne
Price range (per night): RM929 - 1,893
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more   less 
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