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Panorama Hotel

4.0 of 5
11-13 rue Sainte Marie, 65103 Lourdes, France
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Panorama Hotel
Ranked #5 of 190 hotels in Lourdes
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59 reviews from our community

    Trip type
Traveller rating
    27
    25
    5
    2
    0
Date Rating
Surabaya, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 June 2013

Very good hotel, a new hotel , renovated with minimalis concept, and very clean..... Near to sunctuary, only 2 minutes walking, good for everyone who come to pray in Lourdes Hotel also very fast in responding all the problem and asistance of our need abt transportation n information Recommended for all of you,...

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Belleek,
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

Great hotel went with a group, walking distance to grotto even for travellers using walking aid or wheelchair. Missed the tea making facilities in hotel. Hotel should note this as I have read the same comment on alot of reviews.

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Sophie L, Directeur général at Panorama Hotel, responded to this review
18 June 2013

Dear Guest, As a tour leader you enjoyed the good location at a walking distance of the Sanctuary, I can believe that it is a real comfort for your clients. I thank you for sharing this experience with travelers. Hope to welcoming you soon. Best regards. P. Saffores. Manager More

Bath, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 June 2013

The Hotel Panorama is a first class tourist hotel, ideally placed for the Sanctuaries. You really couldn't fault the friendly helpful attitude of the staff who went out of their way to ensure our stay was as stress free and enjoyable as possible. True, the room was small, but it had been newly refurbished, the bathroom was excellent and the... More

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See 3 more reviews by Julia F for Lourdes
Sophie L, Directeur général at Panorama Hotel, responded to this review
18 June 2013

Dear Madam, I do confirm that the location of the hotel is one the advantage of the Panorama; My staff and I are really happy you have appreciated your stay and we did our best to make it comfortable. We will be glad to welcome you at any time. Best regards. P. Saffores. Manager More

Hollywood, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

We arrived very late, due to airline issues and the hotel staff quickly settled us into our rooms. Rooms were very small, but clean. The restaurant was fair with food just adequate, the staff were misinformed on the contract obligation, all inclusive, and charged us for after dinner coffee as well as wine, which was to be included in the... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
14 May 2013

Dear Guest We thank you for sharing your experience with Tripadvisor's travellers. Please let us correct your information none of our menus includes beverages or coffee, but maybe this information has to be displayed in a better way. So we will correct this inconvenience. We will be glad to welcome you soon. Best regards. More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 May 2013

This is a good hotel and location to the sanctuary is excellent. We did not have meals at the hotel as there were plentry if cafes and restaurants in the vicinity. However we were not happy with the taxi service offered by the hotel. Price charged was not the amount quoted. Informed hotel and still awaiting a response and explanation.... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
6 May 2013

Dear Sir, We read carefully your review. Your stay seems to be not so perfected as it should be due to some misunderstanding about the transfer. The reception sent you some explanation about the price hope you will get it. In some words, the price you paid to reach the hotel is a negociated price for your arrival only. The... More

Makati, Philippines
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 April 2013

Wonderful surprise of a hotel! My sister gifted us with an overnight stay in this hotel on our way from Paris to Barcelona. The priority for visiting Lourdes was the Sanctuary so I wasn't really thinking of the hotel. The modern design was apparent from the lobby all the way to the rooms. Reception was very efficient and friendly. Location... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
22 April 2013

Dear guest, We really thank you for your nice comment and to share your experience with other travellers. All the staff will be glad to welcome you whenever you want. Best regards. More

Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013

When reviewing hotels in Lourdes, I felt apprehensive as many reviews included cautions about cleanliness and comfort. We were very surpised and pleased at our chosen accommodations. We stayed at the Panorama Hotel for one night and it is in the perfect location. Everything was a very short and easy walk from the hotel doors. The sanctuary is about 2... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
11 April 2013

Dear Guest, We are really happy to know you enjoy so much your stay. The Panorama Hotel has a great location and also a efficient staff, so we thank you for your nice comments that is already forwaded to him. Hope to welcoming you soon. Best regards. More

London, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 December 2012

As it is close to the sanctuary it is crowded, but otherwise very good hotel. For Lourdes as a strictly pilgrimage destinations covers almost all needs of their clients. We were there with the group and were served by good people, had a nice atmosphere. Absolutely would come back here....for sure that will be happy to see our pilgrims staying... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
21 December 2012

Dear guest, As a Lourdes pilgrim you know Lourdes and its crowdy times ! so we thank you for your comments. Our staff will be pleased to read your nice feed back. It wil be a pleasure to welcoming your during your next stay. Thank you for sharing your experience with other travellers. Sincerely yours. More

Quezon city
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 21 November 2012

This is a great hotel to stay in if you plan to visit the Sanctuary and Grotto often as it is just a very short walk away. We chose this hotel primarily because of its great location & it has been recently renovated in clean, modern lines; the bathroom was also a fair size and well appointed, and breakfast was... More

Was this review helpful? Yes 1
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
27 November 2012

Dear guest, We thank you for your great comment about the Panorama Hotel, as we entirely renovated this year, it's a real pleasure to measure your high level of satisfaction. All the staff will be glad to welcome you during your next stay in Lourdes. Best regards. More

virginia,USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 October 2012

this was an excellent hotel, location wise , clean and the rooms were nice and also clean. The reception staffs were all smiles and polite and helpful..except for the staffs in the breakfast room, makes your early morning a disaster!!! no smiles at all,they serve as it is a dragging service,especially the one that looks like the head of the... More

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See 2 more reviews by magandaako for Lourdes
vinuales, Responsable relations clients at Panorama Hotel, responded to this review
6 November 2012

Dear guest, We thank you for sharing your experience. The breakfast time was not a such good moment as you could expect and we apologize for that. Our claim "we care for you" is not just a claim so that is a real disappointment for us. In spite of this inconvenience we hope you'll be our guest during your next... More

 
 
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Additional Information about Panorama Hotel

Address: 11-13 rue Sainte Marie, 65103 Lourdes, France
Region: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 190 hotels in Lourdes
Price range (per night): RM275 - 679
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located opposite the entrance to the Shrines, the Panorama Hotel is an entirely new, cosy and welcoming hotel that's sure to appeal to you thanks to its modern and colourful interior decorating. Its lounges are spacious and comfortable and boast a business area. Rooms are equipped to a high standard with free WiFi, minibars, flat screen TV, 70 international channels, radios and air conditioning… Some rooms and suites overlook the Shrines and the hotel also has rooms for persons with reduced mobility. The hotel's large panoramic restaurant offers delicious traditional-style cuisine.106 ROOMS AND SUITES ... more   less 
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Panorama Hotel
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