The hotel tries to catch customers with its new Spa amenities and it comes as a surprise on the arrival that using the facilities is not included in the already high price. We felt ripped off. When mentioning this to the manager, we were treated very rudely. Like the others said before: rooms are small, esp. WC, no complimentaries are... More

We stayed at the Best Western Le Dauphin in Caen October 22 and 23. We were in Caen to view the memorials, beaches and cliffs of D-Day and this hotel was a perfect location for us. We were a bit "put off" when our travel agent said he'd booked us into a Best Western since we don't usually use chain... More

We have just come back from a short break in Caen at the Dauphin; the hotel was very well located, near the Castle, near the Vaugueux district which is renown for its many restaurants and near the lovely shops. There were building works outside but we had no problem in parking which is a relief in a big city such... More

We stayed in the old "priory" part of this hotel for one night and unfortunately it was one night too many. The hotel was central but the room was small and overpriced and the separate toilet was so tiny it was almost impossible not to put your knees through the door (I agree with funnybunnyPortsmouth). My girlfriend happened to read... More

I have never stayed in a hotel room with such a weird bathroom and separate wc. The 'bathroom' was behind a wardrobe type of set up and if you are over 6 foot, forget using the wc!! Other than the over priced room, the staff were nice and the breakfast good. But won't stay again. More

I've stayed here twice before. The hotel is in an excellent location very close to the city centre, but in a quiet neighbourhood, with free parking, and I've always found the staff very helpful. There are two parts to the hotel - an older part, and a much newer part in modern block. I'd stayed previously in the new block,... More

This is a very central and charming hotel - the staff are immensely helpful - Brigitte and Antoine were both charming and friendly, the rooms are comfortable and have everything that you could need, but the food in the restaurant is fabulous and if you eat from the special menu of the day only 23 euros for a three course... More

We came over on a deal with Brittany Ferries for one night "on foot". Hotel was really nice near the middle of town. Most of the attractions are walkable including the Castle, the Abbeies and the shops. Room (#204) was fine but might have been a little cosy if we had been staying longer. Evening meal was excellent. (English menu... More

We stayed for two nights during April 2011 and thought the hotel,breakfast and the staff were fine. However, travellers need to know that parking is horrendous. There is not enough parking for all hotel quests. We were forced to park on the street both nights. One night we had a twenty minute walk back to the hotel. This was very... More