We had lunch on the Excelsior terrace last November and suddenly it hit us. We live in Fayence and we have been going to the Excelsior for twelve years but I haven't written a review. Why? Age, laziness, are factors but probably it is because we have become so accustomed to great meals and wonderful service that routine, happy routine,... More

Firstly, the location really is superb, right on the sea front with a gorgeous sun terrace where you can watch the world go by. The building in itself is charming and the rooms fairly recently furnished to a good standard. Ours had a great sea view. Breakfast simply done, but what can beat freshly baked croissant in the morning whilst... More

Sea view - at an angle and not much then Aircon - useless - room very hot - complaining (politely) got me no where. Hotel very tired - rooms Very small - no tea or coffee making facilities Looks grand from outside but barely a three star, More

We love it here, at this hotel and in Saint Raphael but that's because it is not as touristy as surrounding St Tropez and Cannes. And also because we got engaged here on the carousel just on the beach in front of the hotel, so its special for us. The hotel provides everything you need and is very well located.... More

The Excelsior is a charming old-fashioned hotel, in a charming old-fashioned resort. The reception is cramped, the corridors rather grim... but book a Premium room with direct view over the sea and you will have a wonderful sense of this gentle, relaxed resort. Staff are friendly and helpful and breakfast on the terrace is simple but sufficient. Our room had... More

We (two couples, each w a teenager) arrived after a long drive and took two triple rooms (that we booked in advance). The rooms were very clean and comfortable (including matresses) and we were happy to use L'Occitane products in the bathroom. The location was superb. Right across the atreet from the beach. Breakfast was bery generous and the table... More

The hotel it's self isn't bad but not for this money. Room are small with rusted handrails behind the window and what left us more shocked were the plastic cups which we had to use to drink champagne on the first night of our stay. As well as they charge extra 5euro for the room service , expensive laundry etc... More

The mattresses in this hotel are shot and the management knows it. Each morning you see the maids walking around with boards from room to room, trying to ameliorate guests who complain. The boards are of no use -- the mattresses are simply unusable. So while the hotel had a recent "renovation", they didn't seem to be willing to invest... More

We had informed the hotel that we would be arriving late. As we walked into the reception area, we were greeted by name! Although the restaurant was about to close, when they were told we hadn't had a meal they remained open for us. Our experience with the people on the desk was always heplful and friendly. And their English... More