This is a decent place to stay if you're looking for a reasonably priced hotel right near the St. Charles station. The property is clean, the staff is friendly and helpful and WIFI is free. All that said, our biggest disappointment was that the rooms are very, very tiny and HOT. Unfortunately, The AC wasn't working in our room and... More

The neighborhood is rough and unpleasant at night. The Hotel was somewhat as expected from reading the reviews but as said in the title we got someones room. Sort of friendly but the receptionist only said the most necessary things. Got a a room on the first floor. We open the door and the room smells. This was due to... More

.The hotel is quite new and a typical Holiday Inn Express, clean well maintained and adequately furnished, A continental breakfast is provided which was perfectly adequate with a reasonable range of choices. There is no dining room in the hotel standard for [HI Express] and unfortunately there are no reasonable restaurants in the vicinity, a bar nearby offers meals but... More

New hotel, next to train station, with good value, large rooms etc. Very helpful staff, goog internet connections, FROM OUR ROOM. Breakfast, average for this level of hotel. Great having train stn so close for day trips.

My sister and I stayed at the Holiday Inn Express Marseille-Saint Charles from May 20-May 21, 2013. We were coming off a cruise and decided to stay one night before traveling back to Chicago. We arrived at the hotel around 10:00 a.m, and our room wasn't ready, we were told the room would be unavailable until 3:00 p.m. which technically... More

Some reviewers of this place must have unrealistic expectations !! Found it entirely pleasant; modern; clean; well-staffed and well-located. Good complimentary breakfast too. Ideally rooms with private terrace overlooking the city are to be preferred, although services of a keen rooftop gardener would add to the ambience. Very highly recommended!

Some reviewers of this establishment must have unrealistic expectations, because we found it in most parts very fit for purpose indeed, as well as very convenient indeed for Gare St Charles and Metro. A very new building, this is, and the staff were invariably helpful and pleasant. We booked a room with small private rooftop terrace, which was pleasant, although... More

HUGE family room, very clean, everything seemed brand new still. Unfortunately, the area is rather... unattractive, considering the people you see hanging out. For an "obviously American" family it was rather disheartening.