This hotel occupies a beautiful building that has benefited from extensive renovations and is, apparently, the oldest in Baden-Baden. I had a superior room, which was exactly that – spacious, comfortable, quiet, nicely appointed and with a lovely bathroom. The view into a narrow backyard was not terribly appealing but that is what you get in an old warren-like city... More

I used to stay in European youth hostels a lot when I was younger. The German ones were so good that I wondered how good their hotels must be. Now I know that ,if this is any guide, they are superb. This hotel is very central so handy for the concert hall, the spa, the casino if you are tired... More

I stayed at the hotel for 2 nights whilst on business in nearby Buehl. The reception staff were very friendly and helpful and the buffet breakfast was lovely and plentiful. It was a shame the restaurant was not open in the evenings, however, they can order takeaways from a nearby Italian and there are plenty of good places to eat... More

Some trepidation with the reviews. That being said this was a perfect stay. Easy access to the entrance even though a pedestrian zone.( 20 min. Parking at the hotel while registering.). Pleasant desk staff. Rooms were A+++++. Would have been nice to have coffee service in room. Ultra nice bathrooms. Great breakfast. Loads of nice nearby dining options. Great Spa.... More

Overall I thought this was a really good hotel. The main things it absolutely got right: before we arrived for New Year we had excellent service from the staff in helping us to book a table for dinner; our junior suite was large and the bathroom was huge; the bed was really comfortable and the shower was good; our room... More

First thing to know is driving to the hotel is complicated and parking is more so. This should be noticed to guests by the hotel prior to arrival. The hotel is situated in a pedestrian shopping zone and is a good location if arriving by train or bicycle. For those on a car trip, you are advised at check in... More

We stayed one night on a transit from a Ryanair flight in Baden-Baden and experienced one of our worst hotels ever. Our 2 years old child accidentally spilled some juice on the restaurant's chair during breakfast, and they wanted to charge us 50 Euros for cleaning the chair. I was totally mad and in complete rage! They call themselves a... More

I booked this for a one night business stop in Baden Baden (which is super stunning) in the Black Forest. I trained it there from Munich (never again - 4.15 hours) and the only things that doesn't show German precision is the Deutche Bahn!!! Two miss connections and it was complete chaos. The hotel was amazing - so clean, fresh,... More

We had been travelling Europe for 3 months and our wedding anniversary came and we thought we would plurge and book a suite. We had read the tripadvisor reviews and Heliopark Bad Hotel sounded perfect. Our room was lovely and large as you would expect. We were sadly disappointed when firstly the fridge was not working and when we went... More