I stayed in this hotel for just one night but I had a bad experience there. The room was really very tiny for the price asked and breakfast was not included. In our room there was no mini-bar and toilet stuff was really poor. From our windows (closed!) we could hear all the noise coming from the outside and also... More

first room in 21st floor - warm like a sauna, changed the room after 1st night - no problem, housekeeping not very clean, left hairs in the bath; not a 4* breakfast, looked like a mensa, few choices to make, horrible espresso, when many people in the breakfast rooms, the service was overstrained - wouldn't go again

I cannot rave about this hotel more. It was just fantastic. Firstly, we were upgraded to an Executive room on the 18th floor with wonderful views over the city centre. We even had a balcony, although it was pretty cold outside. The room was a great size and had plenty of space. The bed was really comfortable and we had... More

I have stayed here on business a few times and have had a wonderful stay every time. The bar staff are very friendly and extremely efficient. The reception is also very welcoming and they always give me useful information when needed. The gym could be better, but the swimming pool is lovely even in the winter. I wish it was... More

I recently stayed for a conference held onsite. My two night stay passed without incident and my only "negative" is that, like many hotels I've stayed at in Germany, the gym is a bit limited. Apart from this the hotel staff were both friendly and welcoming, the restaurant food was very good, and the bedroom both clean and comfortable. I'd... More

I have stayed here many times but thought I would recommend it this time, only stayed one night but had a lovely double room on the 18th floor the room was spotless and the bed was really comfortable, everything was perfect room-wise. You do need to watch the bar staff as they ask you to sign bar slips that don't... More

We stayed at this Sheraton as a part of a tour over Christimas. We were first put into a smoking room which was not nice at all. We went down to reception and requested a change which was done immediately and very efficiently. The staff were lovely, from the reception to HSK and food and beverage. All very nice and... More

The room was spacious and quite well appointed. Bathroom has good shower/bath facility. More than sufficient wardrobe and drawer space for a traveler with in room ironing board and a reasonably large electronic safe. Staff was polite and efficient without being aloof. The breakfast was fabulous with substantial selections to please everyone. You can also choose how your omelette /... More

From check in to check out, nothing but praises. Friendly, competent staff at all levels incl. the lounge. Got upgraded to a very nice suite, had a great snack at the bar...in short, looking forward to my next stay!