I had booked my room online, had pre-payed an extra fee (Euro 35,-) for "guaranteed early check-in", and was looking forward to a nice bath tub (according to room description) after a long international flight. Upon arrival, the receptionist "welcomed" me by claiming that no rooms are ready yet. Only after some discussion, she suddenly found one nevertheless. Not very... More

Although the price for this hotel is similar to other hotels in the direct city center, it has certain its advantages for a vacation spent in Berlin - it is rather small and thus cozy and you get this personal attention from staff, e.g. by day 3 they had learnt how we want our coffee :); it lies in a... More

My partner and I had the misfortune of booking this hotel for our holiday in Berlin. It was advertised as 4 star and we paid over £130 per night. On arrival there was no welcome, no one to take our bags to the room. We were just handed a key to our room and pointed in a particular direction. The... More

This is one of the few instances where I've stayed at a hotel I didn't reserve myself. My wife's aunt, whom we were meeting in Berlin, had stayed at the hotel a number of times, booked the room as an early anniversary present for us. We flew into Berlin and took the train and metro to a stop near the... More

Overall - well worth every penny. Paying for the VIP extra's was so-so worthwhile (including a room upgrade / robes etc). We were so very very happy with this hotel. The most helpful (excellent & English speaking) & knowledgeable reception staff. Its friendly morning & evening restaurant staff. The excellent cleaners who were very quiet until about 0930hrs each day.... More

I recently stayed at the hotel on business and I found to be hotel to be very conveniently located to the conference centre and metro. Service was outstanding as was the very comfortable accomdation. Highly recommended.

This hotel doesn't look much from outside, and indeed walking into the lobby area hardly fills one with confidence, but first appearances can be very deceptive. I was extremely pleased with this hotel. I chose the hotel because I was going to a conference at the nearby ICC, and it was indeed only a short walk away. It's not the... More

The Villa Kastania was a very nice surprise. The area in where it is located looked quite posh. Everyone was very polite including a policeman who had informed me to my car in the same direction as the rest of the cars on my side of the street. The rooms were very comfortable with a large balcony and pleasant views.... More

Good, if compact, sauna steam room and exercise area with free apples and German Newspapers. Ask for slippers, bathrobes and extra towels at reception. The swimming pool is long enough for exercise swimming before breakfast, and though it is only wide enough for three, that was enough. Breakfast buffet was one of the best German style we have eaten, with... More