Often we have stayed in five star hotels and been disappointed with some aspect of our stay. This hotel is the exception and met or exceeded our every expectation. Their attention to the smallest detail is evident from the moment you check in. Every single staff person we came into contact with was smiling and very helpful. The room was... More

Just back from a weekend in Hamburg and a lovely stay at this hotel Very central location within walking distance to the city centre and the shopping areas. The hop on hop off bus also stops just outside the hotel so very handy if you are doing one of the many routes on the bus tour Nice spacious rooms with... More

My husband and I stayed here for three days over Easter. The hotel was very good: helpful staff, good choice of restaurants, attractive bar and very comfortable beds. We did not have the breakfast as it was expensive (E20.00 each) and it was nicer to go out and have coffee and pastry by the lake or at the port. Hamburg... More

Very nice hotel. 4 good restaurants. Nice Spa facilties. Good location. Friendly service. The evn had a nice pianoplayver :-) More

My experience of German hotels is not good. I visit Frankfurt regularly and frankly have been disappointed by the hotels I've stayed in for years. The Grand Elysee is different with luxuriously appointed rooms, comfortable beds and attractive architecture. Breakfast is expensive, as others have reported but I got a really good room-rate at €150.00 per night for 4 nights,... More

... having to pay €40 for the breakfast that I was advised to have by staff at the reception desk when asking for directions to the breakfast room. The fact that the continental breakfast included in the price (according to my booking at booking.com) was available just close by in the reception area was "forgotten" about. Shame, such nice hotel... More

Number One of my ten-years Top.Near The University City,comfortable,fantastic Breakfast ,all-round Service More

I chose this hotel because of the many facilities at the week-long stay. Throughout your stay, I managed to take advantage of the sauna, fitness center, spa and wellness center, whirlpool tubs and baths. I remember staying very successfully. Very nice service hotel. More

Very good Hotel, I would not say a full 5 star but very nice one. Food is of an excellent quality as well as the service but the atmosfere is not like I would expect. The room was a bit small and the bathroom did not have the usual stuff this kind of Hotels provide. Excellent location, not by the... More