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NH Hamburg Altona

4.0 of 5
Stresemannstrasse 363 - 369, 22761 Hamburg, Germany
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NH Hamburg Altona
Ranked #109 of 321 hotels in Hamburg
3.5 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveller rating
    21
    62
    32
    5
    2
Date Rating
Falkirk, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2012

We found this on the internet and booked direct. From booking in to booking out all the staff were extremely professional, friendly and helpful. Rooms are clean,practical and have all the little extras you would expect in a hotel of a much higher standard and price. I was impressed by the Chamber person who noticed that I had used a... More

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Prague, Czech Republic
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 January 2012

I have been in this hotel for just one night, but the hotel was very clean, everything worked and the breakfast was very nice, various and fresh. recommend this hotel. More

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Uxbridge
Top Contributor
76 reviews 76 reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

From a promising transfer at Hamburg airport onto the S1 train & then the # 2 bus from Altona station it all looked good.Allocated room 351 on the third floor and on entry into the room it was unmade & not ready, sheets & towels everywhere, went back to reception & allocated room 151 on first floor. All seemed okay... More

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Innsbruck, Austria
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 November 2011

wifi is as slow as at the Horn, so you can forget the free internet connection.... Rooms facing the street quite noisy as well. Regarding the location, no metro stop nearby so you have to catch a bus (5mn walk) to go to Altona (15mn) to get a metro. So the situation is not so good even if it is... More

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Birmingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 25 September 2011

I stayed at the NH Hamburg Altona when I attended an event at the Congress Center Hamburg (CCH). The hotel is much cheaper than the on-site hotel at CCH (Radisson), and it is just a convenient bus and train ride away. The city center and airport are both very convenient also. The hotel condition is good, but not the most... More

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Wokingham
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 September 2011

The positives: my room was very clean, clearly recently renovated. The bed was slightly hard (as common in Germany) but comfortable. Check in was fast and efficient. Breakfast was OK. Typical continental breakfast you would expect to find in a German hotel. The negatives. We arrived around 9pm, and since the hotel is not very close to the city centre,... More

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Elke Gabsteiger, Leiter Gästebetreuung at NH Hamburg Altona, responded to this review
23 September 2011

Thank you very much for your feedback posted on Tripadvisor which we really do appreciate. We regret the unsatisfying service you experienced in our restaurant. This point we will discuss with the team to ensure that this remain the exception. We would like to apologize for the inconveniences and hope to welcome you once again at one of our NH... More

Pinerolo, Italy
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 September 2011

I spent there 3 nights during a business trip in Hamburg. Luckily my Germans colleagues brought me to the city center with their car to have a short visit of the city, which is very nice. The room was a single one with a great bed, pillow and duvet. Considering that I eat only some sweets for breakfast it was... More

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Leamington Spa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 6 September 2011

In Hamburg again this week. Unfortunately our preferred hotels are all full, so with trepidation I am forced to stay at the NH Altona. I've had poor experiences here in the past - it's quite expensive, the rooms are average at best and the service is generally sub-standard (last time I was here, my room hadn't been cleaned or made... More

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Elke Gabsteiger, Leiter Gästebetreuung at NH Hamburg Altona, responded to this review
16 September 2011

We thank you for your feedback posted on Tripadvisor which we really do appreciate. We took your comment as a chance to discuss the mentioned points espessially with the front office team to ensure that those happening remain the exception. We would like to apologize for the inconveniences you experienced during your stay and hope to welcome you once again... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 August 2011

We booked through lastminute.com blind deals and it was great value for money. The staff were helpful, the rooms spic and span. But the best was getting back to the hotel after a day of sight-seeing and going to the top floor sauna/steam room - the use of which was included with all rooms - then walking out on the... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 10 August 2011

Hi stayed at this hotel as my client's offices were near by but it was quite a distance to get to the city centre and any of the tourist sites. The hotel was quite basic although supposed to be a 4 star. The breakfast however was excellent - though a little different variety on each day would have been nice.... More

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Additional Information about NH Hamburg Altona

  • Nh Hotels Hamburg
  • Nh Hotel Hamburg
Address: Stresemannstrasse 363 - 369, 22761 Hamburg, Germany
Price range (per night):* RM273 - 468

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NH Hamburg Altona
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