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All 280 Cologne hotels »

Excelsior Hotel Ernst

5.0 of 5
Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Excelsior Hotel Ernst
Ranked #1 of 280 hotels in Cologne
4.5 of 5 stars 303 Reviews
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303 reviews from our community

What travellers say about this hotel
  • Train station(5)
  • Very good(4)
  • Christmas market(4)
  • Perfect location(3)
  • Free mini bar(3)
Traveller rating
    237
    44
    13
    7
    2
Only show reviews for Family (34) | Couples (105) | Business (54)
Date Rating
Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 23 May 2012 NEW

This hotel is very well located, near the station and to the Dom. Staff is extremely helpful, Rooms are spacious and very well decorated. There´s a free mini bar, which is also very convenient. I definetely recommend it. More

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See 2 more reviews by Adriana S for Cologne
Almere, The Netherlands
Top Contributor
52 reviews 52 reviews
Reviews in 42 cities Reviews in 42 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW

The location and beautiful rooms of the Excelsior Hotel Ernst warrant a high rating in themselves. The Dom of Cologne is opposite the hotel and all the main attractions like the Altstadt (Old Town) are really close. Our room was huge and decorated with high quality materials and furnishings. But what really makes this hotel stand out compared to other... More

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Canberra
Top Contributor
58 reviews 58 reviews
Reviews in 33 cities Reviews in 33 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 16 May 2012

The hotel is an easy walk from the railway station. Staff were friendly and professional throughout our entire three day stay. The room was large and attractively furnished with a very comfortable bed. The bathroom was large with an excellent shower and a separate bath. The free mini-bar was restocked each day. Television choices were excellent and included English language... More

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See 2 more reviews by Eric_and_Dora for Cologne
Exeter, United Kingdom
1 review
5 of 5 stars Reviewed 9 May 2012

This is an outstanding hotel. It is ideally situated beside the cathedral and main station, the rooms are spotlessly clean and well-provided, the service is faultless, and food excellent although the dinner menu was really beyond our purse, Most visitors to Cologne are probably passing through rather than staying for any length of time, and for an overnight stay, treat... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
10 May 2012

Dear Charles, Thank you very much for your comment on the Excelsior Hotel Ernst. It is great to read that we could convince you of the hotel by itscentral location, next to the cathedral and the main station, as well as our service philosophy. We aim for making the stay of our guests as comforting and memorable as possible. It... More

Laurel, Maryland
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 8 May 2012

I picked the Excelsior Hotel Ernst (EHE) for my recent weekend visit to Cologne for two reasons: its #1 TA ranking and reviews, and its location. I'm glad I did; EHE is an outstanding hotel. (I also got a very good rate on Expedia -- $170/night, including all taxes and service charges.) The EHE is lovely; the hotel property is... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2012

I chose the hotel for its proximity to the Cathedral and that it was an old 19th century building. I was not disappointed. Its perfectly positioned and very luxurious. The service was impeccable, probably some of the best I have ever experienced. The restaurant is expensive - but its a gourmet treat. I have nothing but positive things to say... More

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See 5 more reviews by Helen L for Cologne
EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
10 May 2012

Dear Helen, Thank you very much for your positive comment on the Excelsior Hotel Ernst. It makes us proud to read, that you had such a pleasant stay at the Excelsior Hotel Ernst. Thank you as well for your compliments to the service philosophy and the restaurant outlet. Reading comments like these are not only an affirmation for all colleagues... More

London England
Senior Contributor
38 reviews 38 reviews
Reviews in 30 cities Reviews in 30 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

In line with the recent reviews, this is a nice hotel with good service from the staff. On check in I was upgraded to a larger room. The room was large, but perhaps a bit bland with regards to decour. Mind, how much time do you spend in your room. A nice touch on check in was being shown to... More

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Memphis, Tennessee, United States
1 review
5 of 5 stars Reviewed 19 April 2012

My son and I stayed at the Excelsior Hotel Ernst for one night the first of April. This hotel is fabulous! We arrived at 6 am, after traveling from Copenhagen on the night train. Walking out of the train station, the first thing we saw was The Dom. It was awe inspiring. Turning the corner, across from The Dom, was... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
8 May 2012

Dear Lynne, Thank you very much for your comment on the Excelsior Hotel Ernst. It is an honour that you perceived the Excelsior Hotel Ernst as the best hotel you stayed in during your trip. It makes us very proud to read that the service philosophy, the design of the hotel and the breakfast offer made your stay a pleasant... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 10 April 2012

We stayed here in December 2011 for 2 nights to visit the Christmas markets and the Dom Cathedral. You could not choose a better hotel for location and room size, it was exceptional. The check in staff were really friendly and helpful and made us feel important to them. we would love to stay here again in the future. More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
8 May 2012

Dear guest, Thank you for taking the time to comment on the Excelsior Hotel Ernst. It is great to read, that you enjoyed your stay in cologne and at the Excelsior Hotel Ernst. We are happy to read, that we convinced you of our service philosophy and design of the hotel. We are looking forward to welcoming you again soon.... More

California
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 29 March 2012

The hotel is elegant, the rooms spacious and the location perfect (right across from the Cologne Dome). The service is also superb. The surprise is that such a traditional setting hosts a restaurant that is very new age in both decor and food. From the minute we walked in the hotel's Taku Restaurant, I felt transported in time and space... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
26 April 2012

Dear guest, Thank you for your positive comment on this portal. We are happy, that we could surprise you not only with the central location next to the Cathedral, but also with our concept of tradition and innovation, what is reflected in service and design. It is great to read, that you had such a pleasant stay at the Excelsior... More

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Additional Information about Excelsior Hotel Ernst

  • Excelsior Hotel Cologne
Address: Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany
Price range (per night):* RM581 - 1,542

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