Very helpful staff who did go the extra mile to make my stay comfortable. Upgraded my room on arrival. Note that tea/coffee making is not provided in standard rooms. Excellent breakfast available, comfy bed but room was very hot and the window very small! No aircon in the rooms made for a sticky night's sleep. I have used this hotel... More

The hotel rooms are small but it's Europe & that's pretty much everywhere. The air condition worked great! The front desk & breakfast staff were really nice. The cleaning staff walked in our room 2x while the Do Not Disturb sign was on the door. The hotel itself is about a mile away from the train station which is a... More

Nice hotel; staff are wonderful and forthcoming; buffet breakfast is big and varied and continues to be filled, same thing with the coffee on your table; towels in the room are changed even when it's not required; the mini bar is not immensely expensive like in other hotels; the location is perfect, not too far from the old centre and... More

I stayed here for one night only on a Friday which was probably significant! The positives? The room was well equipped, the bed comfortable, the lift (elevator) enormous and the staff polite. That's it. Yes the hotel is 1km from the railway station as confirmed by my GPS but that's in a straight line! My room overlooked a bar/night club... More

Booked through my Accor Silver Membership two superior rooms confirmed non smoking. Arrived, two small smoking rooms allocated. There was a conference on so bumped. Reception staff no help. Wi Fi ropey, expected better, very noisy.

Cologne has a wonderful public transport system and the hotel is close to the Friesenplatz station with connections to everywhere! My room was comfortable and quiet with a mini bar, a coffee machine and more TV channels than you could possibly watch in a month. On the night I stayed, the hotel was very quiet and the restaurant was not... More

Stayed here for a night and was pleased for the most part. The room is an average sized European hotel room with all of the amenities one would expect. The staff was adequate; not overly friendly, but efficient enough. The free Internet downstairs was a nice perk, and it's conveniently located right by a transit stop in a nice part... More

The Mercure Hotel in Cologne Friessenstrasse is a nice hotel for pleasure, located close to public transport (Metro). We had a very pleasant stay during our last weekend. Rooms are clean and well equipped, high standard. The breakfast was jummy.

The Mercure Hotel in Köln City Friessenstrasse is a nice hotel for business and pleasure, located close to public transport (Metro). We had a very pleasant stay during ANUGA 2012. Rooms are spacious and clean, high standard.