My partner and 2 children stayed here from the 9-11 Feb 2013.For a short weekend break and I am sad to say that we were so disappointed.It is approx 7km outside of the city in Mars dorf ,so unless you have a car its expensive by taxi approx 20 euros each way.The bus service is crowded so again not ideal... More

Stayed 2 nights starting New Year's Eve secure parking costs £7.50 for 24 hours. Reception staff give out a cant be bothered attitude and I really think could benefit from a refresher course in customer service!!!! 2 very small kolsh beers cost us £4.80 in a bar with no atmosphere. The rooms although very clean were basic with no toiletries... More

Mercure is a basic hotel, so I don't expect too much and for one nights stay it is ok. Single beds, not a double. Lots of dirty marks on the walls. Strong smell of sewage from toilet, seem to clear when you flushed but the water turned brown over a couple of hours and smell came back. Plug in sink... More

Second visit to this hotel as stayed last year but wanted to come and see the Christmas market. Well located to catch the tram to the city which takes approx 15 mins. The room however was looking tired, the bathroom needed painted and looked dirty on the walls. We had requested use of the hotel freezer during our stay, but... More

Stayed here for a night after having business in Dusseldorf. Short drive and near the autobahn. It is located a bit out of the city center. Rooms are pretty standard and mostly comfortable. Parking: easy on site parking Internet: Wifi in room for a fee, very slow service, I overheard a few others complaining about this too.

This is Not a 4 stars hotel. It is located quite far (about 20-30 of tram travel from centre Cologne) in an industrial unhospitable suburb. The rooms are in dire need of refurbishment. The room and the corridor were not clean. There is no proper wardrobe in the room. The mirror in the bathroom was corroded, there were exposed pipes... More