Don't even consider staying at this poor excuse for a hotel. They will even charge you 80% - 90% cancellation charge if you cancel your booking ONE MONTH before! The miserable interior is matched by the miserable staff. If you want a drink, you'll have to get one from reception and sit on the stairs! Unbelievably bad.......... More

110euros only bought me a single bed with a tiny bathroom. i would not call this a hotel room - more a prison cell. the pictures on the website are misleading and the staff are arrogant and dismissive. That said the lady in the kitchen was very nice and polite. another positive note is the quiet location but these are... More

The photos are very misleading. This is a cheap hotel with very cheap furniture, cheap doors. The two little windows in my room are too high for me to look outside. Their cancellation policy is tough and no wonder why. I am in this hotel and I want to escape. Escape, yes, I feel in prison. HELPPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

The hotel is not situated 900m from the Dom as some descriptions might have you believe. The room was fine but the bathroom was very small. The hotel does not look old or classic as shown in the pictures, only some parts do. Overall, the service was good and the breakfast was nice. More

I have just returned from a long weekend at the Christmas markets in Cologne with my mother, We had a twin room on the 2nd floor which was very spacious, clean and in good order. The breakfast was plentiful and restocked right up until they stopped serving at 10am. Cologne Cathedral is a 15/20 minute walk (at a fairly fast... More

The reservation was handled efficiently and my room was ready upon my arrival. The reception staff spoke excellent English and offered many different kinds of assistance such as wake up calls, recommendations for restaurants, transportation, etc. They even offered free umbrellas for their guests if it was raining. The hotel is relatively small and the decorations outside the rooms were... More

I stayed a night at the Victoria hotel 3 months ago and unfortunately I was very dissapointed.First , the lady at the reception was not friendly at all but I must say her english was ok.The room they gave us was underground and we had to go trought the dinning room to get to our room...which means that the room... More