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Grand City Hotel Dusseldorf Koenigsallee Reviews, Dusseldorf

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All 236 Dusseldorf hotels

Grand City Hotel Dusseldorf Koenigsallee

3.5 of 5
Luisenstrasse 42, 40215 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Four Points by Sheraton Central Dusseldorf)
Hotel amenities
Grand City Hotel Dusseldorf Koenigsallee
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Ranked #79 of 236 hotels in Dusseldorf
3.5 of 5 stars 156 Reviews
51 traveller photos
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156 reviews from our community

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High Wycombe, United Kingdom
Top Contributor
88 reviews 88 reviews
88 hotel reviews
Reviews in 73 cities Reviews in 73 cities
70 helpful votes 70 helpful votes
“Average room, but brilliant staff”
3 of 5 stars Reviewed 3 January 2013

We spent two nights at the Grand City Hotel while attending a friend's wedding. I had stayed at this property years ago when it was a Four Points and had always liked it, but this was my first visit under the new branding. The hotel is located about a 20 minute walk from the hauptbahnhof. It's quite a long way... More

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See 5 more reviews by Loulabelle44 for Dusseldorf
GC_Hotel_DUS_Koe, General Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
7 January 2013

Dear Loulabelle, Thank you very much for taking the time to give us a feedback about your stay in our hotel and the wonderful comment concerning the friendliness and the service of our employees. It is a real pleasure for me to see that our team made a difference in your stay. Concerning the condition of the rooms and the... More

Brasschaat, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not worth it's standing & class”
2 of 5 stars Reviewed 26 December 2012

I booked this hotel because I wanted to be close to the Königsallee and the alststadt, and still pay a reasonable price. I payed a reasonable price, but the room & hotel were not worth this price! The hotel is situated very close to the prestigious Königsallee, but it's neigbourhood is quite different. There's noise from the big street nearby,... More

Was this review helpful? Yes 1
See 2 more reviews by RobinDeRidder for Dusseldorf
GC_Hotel_DUS_Koe, General Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
3 January 2013

Dear Robin, First I would like to thank you so much for your detailed and honest comments about your impressions you collected during your stay in our hotel. I'm really glad that the friendliness and our breakfast buffet met your expectations and that our employees could make your stay a bit more comfortable. Unfortunately we know that the condition of... More

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Newcastle Upon tyne
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
“Friendly comfortable, good location”
4 of 5 stars Reviewed 19 December 2012 via mobile

Reasonable priced hotel, situated not far from shopping district. No complaints, a nice touch was the free soft drinks and water in the mini bar. Accessible for the Christmas markets all within walking distance

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See 3 more reviews by MattHarte for Dusseldorf
GC_Hotel_DUS_Koe, General Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
3 January 2013

Dear MattHarte, we read your comments with a lot of interest and would like to thank you for taking the time to give us an honest review about your stay in out hotel. I'm really glad that you enjoyed your stay with the small amenities like the free of charge soft drinks in the minibar and that the friendliness our... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
“excellent location, friendly staff”
4 of 5 stars Reviewed 6 December 2012

we have just returned from a 4 night stay in this hotel, and we loved it. The staff all had excellent english and they were so helpful and always greeted you with a smile. our room was spotless as was the rest of the hotel. The location is brilliant, just a five minute walk to the start of the Koenigsallee... More

Was this review helpful? Yes 1
GC_Hotel_DUS_Koe, General Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
8 December 2012

Dear Denise, it is a pleasure for me too see that you had a pleasant stay in our hotel and that we achieved our aim to create a "WOW"-effect! The most important thing for my team and me is that the guest will leave our hotel with a happy smile! We also have more good news for you: we just... More

Geneva, Switzerland
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
“standard in the center”
3 of 5 stars Reviewed 26 November 2012

for a one night stay in Düsseldorf you may opt for this hotel. The central location is a strong argument. The furniture and design needs a serious up-date but for a single night you'll overlook these details. The service was friendly with the exception of the night: we had to wait 10 minutes before someone opened the hotel, it was... More

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GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
29 November 2012

Dear borsch, Thank you very much for your honest feedback about your stay in our hotel. I'm really glad to inform you that we got the chance to build up 3 mock up rooms during the last weeks and we stil contend with our management to get the needed refurbishment as soon as possible. Concerning your tip about our night... More

A TripAdvisor Member
“It's great!”
5 of 5 stars Reviewed 9 November 2012

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Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
12 November 2012

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Ankara, Turkey
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Perfect Employees”
4 of 5 stars Reviewed 7 November 2012

Very nice location and very comfortable stay. But I particularly emphasize that; the employees of this hotel, all of them, are really very kind and helpful people. This hotel should be awarded with a "best employee" special award.....

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See 4 more reviews by Baris D for Dusseldorf
GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
12 November 2012

Dear Baris D, Thank you so much for your wonderful comment concerning our service and especially the friendliness of our team. It is a pleasure for me to see that we achieved our aim to create a "WOW-effect" and that we could make your stay a special one. We really hope to welcome you in our hotel during your next... More

Kamloops, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent hotel, price and location!”
4 of 5 stars Reviewed 20 October 2012

We were only two nights in Dusseldorf and found this hotel to be very conveniently located to the big shopping district and the Altstadt (about 15 minutes from both). We saw mixed reviews however the staff was very friendly and accommodating, and although I speak German, their English was excellent. Our room was very nice, clean and quiet. We did... More

Was this review helpful? Yes 2
GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
23 October 2012

Dear RickAngBC, it is wonderful for us to see that you had a pleasant stay in our hotel and that our service and the friendliness of my team made a difference in your stay. Every review is a chance for us and we would like to thank you that with your honest comments you give us the chance to achieve... More

barcelona
Top Contributor
97 reviews 97 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
“Disappointing”
1 of 5 stars Reviewed 13 October 2012

If you make a reservation AND pay before arrival you do expect everything to be ready when arriving. However, only a single room had been prepared, towels for the second person needed to be picked up personally, the room was not clean enough (dusty), AND with the low temperatures theses days, the heating system in the room was not working.... More

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See 4 more reviews by mbernal for Dusseldorf
GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
23 October 2012

Dear mbernal, Thank you for your honest comments concerning your stay in our hotel. First we would like to apologize for the inconvenience caused and we really regret that you could not enjoy your stay in our hotel. We had some problems with our heater some days ago but we would like to inform you that the problem was fixed... More

Canberra, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“AN EXCELLENT FIND IN THE HEART OF DUSSELDORF”
4 of 5 stars Reviewed 3 October 2012

This hotel was booked at the last minute due to a change in itinerary travelling around Europe for five weeks. It erpresented exceptionally good value for money. Staff were friendly, helpful and very obliging. The hotel was clean, comfortable and quiet. It is well located, and provided a good breakfast service. Facilities were all of excellent standard. The room was... More

Was this review helpful? Yes
GC_Hotel_DUS_Koe, Manager at Grand City Hotel Dusseldorf Koenigsallee, responded to this review
12 October 2012

Dear Philip, Thank you so much for your honest comments and your feedback about your collected impressions during your stay in our hotel. I'm really glad that our service and the friendliness of our employees met your expectations. It would be a pleasure for me and my team to welcome you in our hotel during your next trip to Düsseldorf. More

 
 
Grand City Hotel Dusseldorf Koenigsallee
Grand City Hotel Dusseldorf Koenigsallee
3.5 of 5 stars 156 reviews
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Additional Information about Grand City Hotel Dusseldorf Koenigsallee

Also Known As:
4 Points By Sheraton Central Duesseldorf
Four Points By Sheraton Central Duesseldorf Hotel
Four Points Central Dusseldorf
Four Points düsseldorf
Sheraton Dusseldorf
Four Points Dusseldorf
düsseldorf Four Points
düsseldorf Sheraton
Address: Luisenstrasse 42, 40215 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Four Points by Sheraton Central Dusseldorf)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed
Hotel Style:
Ranked #79 of 236 hotels in Dusseldorf
Price range (per night): RM243 - 926
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Grand City Hotel Dusseldorf Koenigsallee
Luisenstrasse 42
40215 Dusseldorf, North Rhine-Westphalia
Germany
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