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Hilton Duesseldorf

5.0 of 5
George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Hilton Duesseldorf
Ranked #22 of 237 hotels in Dusseldorf
4.0 of 5 stars 253 Reviews
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253 reviews from our community

    Trip type
Traveller rating
    83
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    15
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Date Rating
Saint John, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2012

Very tastefully decorated hotel, in all areas. The room was spotless, spacious, practical and very comfortable. The staff went out of their way to help us and were very friendly, informatiive and professional. The location has excellent public transport links, albeit a few minutes walk. I cannot find fault in this hotel and thoroughly enjoyed our stay. I will gladly... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
8 May 2012

Dear guest, Thank you very much for your feedback on your recent stay at Hilton Dusseldorf. We are delighted to read your positive comments on the friendliness and professionalism of our staff and are glad you enjoyed your room and our location. We look forward to your next visit and remain with kind regards Your Hilton Dusseldorf Team More

Newcastle-upon-Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2012

Usually big chain hotels can seem unfriendly but I always feel at home staying at the Hilton Duesseldorf. Members of staff are friendly and helpful, rooms are comfortable, clean and quiet. The executive lounge is always well stocked with delicious food and drink and pleasant staff. You can borrow a bicycle from the hotel to go into town, the bike... More

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See 2 more reviews by Heather H for Dusseldorf
Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
8 May 2012

Dear guest, Thank you for your positive comments on your stay at Hilton Dusseldorf. We are delighted to read your positive feedback on our staff, your room and our Executive Lounge. We are glad you enjoyed our complimentary bicycle offer and appreciate your recommendation. We are hoping for another opportunity of welcoming you in the future and until then remain... More

San Francisco
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

This is a very nice hotel. Great staff. Very good for business. Not ideal for tourists or sightseeing. Kind of in the middle of nowhere. But often the price is a great deal. And a nice lounge for the exec floor. More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
7 May 2012

Dear guest, Thank you very much for your feedback on your recent stay on Tripdavisor. We are glad you enjoyed your stay at Hilton Dusseldorf and look forward to welcoming you in the future. Kind regards Your Hilton Dusseldorf Team More

dgsk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012

Getting there is easy even taking a bus from the airport. I was pretty much positively surprised with the comfort at the hotel. The room was nice, big enough, clean. Big screen with football game at the lobby bar was an advantage for an evening beer. Disadvantage was the queue for check in, only paid wifi (looks very typical for... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
26 April 2012

Dear guest, Thank you very much for your comments on your recent stay at the Hilton Dusseldorf. We are delighted that you enjoyed your room and the friendliness of our staff while staying with us. We are looking forward to another opportunity of welcoming you. Kind regards Your Hilton Dusseldorf Team More

Moscow, Russia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

My colleagues and I have stayed in this hotel for 2 nights during a business visit to QVC distribution center not far from Dusseldorf. I liked the hotel, nice bar, nice rooms, magnificent breakfast. The only disappointment was the absence of free wifi anywhere. They have paid wifi, but paying more euros for one day of internet than I pay... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
20 April 2012

Dear guest, Thank you very much for your feedback on Tripadvisor. We are delighted that you enjoyed your recent stay at the Hilton Dusseldorf and commented on our bar, rooms and the breakfast buffet. With regards to your comments on our internet prices we would like to assure you that we conduct regular surveys to ensure our competitiveness. Please be... More

Senior Contributor
45 reviews 45 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 April 2012

stayed one night for layover...basic clean room with bed and bath ok...lobby and halls had dirty wet carpet (unexpected uncleanliness compared to german stds); cafe with good buffet with german eats and beer selection; included shuttle had driver who was very rude and rough with luggage; safe hotel for overnight...not really longterm stayplace More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
20 April 2012

Dear guest, Thank you very much for your comments on your recent stay at the Hilton Dusseldorf. I am sorry that our carpets at the main entrance were wet. Thank you also for your comments regarding our food and benverage services which we already communicated with our Food & Beverage Service Manager to share with his team. Regarding your feedback... More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 April 2012

Stayed at this Hilton on business for 4 nights. Location is close to the airport and a short taxi ride into the city centre and train station. There is also a tram stop into the main station very near the hotel. Rooms were as expected for a good hilton. Breakfast was very good with plenty to choose from and efficent... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
20 April 2012

Dear guest, We are delighted to read your positive comments on your recent stay at the Hilton Dusseldorf and thank you for publishing them on Tripadvisor. We are glad that you enjoyed our location as well as our breakfast buffet and service and are already looking forward to your next visit to Dusseldorf and until then remain with kind regards... More

RCGenk
Senior Contributor
40 reviews 40 reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 April 2012

I was there on business with an international flight the next day. From that perspective, the hotel was just fine. Clean rooms, large enough - no complaints! As always in Europe, amenities are a bit expensive (internet, parking, etc...) but that is not a problem with this hotel only. I was a bit nervous since I have had some bad... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
20 April 2012

Dear guest, Thank you very much for sharing your feedback on your stay at the Hilton Dusseldorf on Tripadvisor. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you in the future. Kind regards Your Hilton Dusseldorf Team More

Belgium
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 April 2012
3
people found this review helpful

Overall decent hotel but nothing special. Housekeeping not customer friendly. I had to call three times for one request. Rooms are fresh but again nothing special. Beds are very firm, too firm to my taste... Not a lot of choice in pillows...Breakfast is good but nothing to remember it by. They forget about my eggs and was not asked for... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
20 April 2012

Dear guest, Thank you very much for your comments on your recent stay at the Hilton Dusseldorf. I am sorry that you had to call our housekeeping department three times for one request – this is definitely not our standard. Thank you also for your comments regarding our breakfast services which we already communicated with our Food & Beverage Service... More

Southwold, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 March 2012

Early March I stayed with my wife - we often stay here - but it just gets better each time. It is a business hotel but a lovely walk along the Rhine brings you to the Old Town. The staff are all wonderful and Hilton training is ever evident. Yes, bathrooms are small but hell how long do you want... More

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Jil Hartmann, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
2 April 2012

Dear guest, Thank you very much for your kind comments on your recent stay at the Hilton Dusseldorf. We are delighted that you enjoyed your stay with us and looking forward to welcoming you in the future. Kind regards Your Hilton Dusseldorf Team More

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Additional Information about Hilton Duesseldorf

  • Hilton Hotel düsseldorf
  • Hilton Hotel Duesseldorf
  • Hilton Dusseldorf
  • düsseldorf Hilton
Address: George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Price range (per night):* RM280 - 2,201

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