This was a recommended hotel in some of the most popular American tourist guides, and the location is wonderful, if you don't mind wheeling your suitcases a couple of blocks into the pedestrian areas of the old city. At some point, it was modernized with the usual fake wood flooring, and contemporary, budget furniture, but it would be less of... More

Not a good value for the money. Needs to be cleaned thoroughly. Mold in bathrooms, vents with dust and mold, towels grungy gray (looked like hadn't been changed from last tenant. Traveling companions bathroom smelled like a frat urinal. You must be "buzzed" in the door from the front desk and if the person is busy- you stand in the... More

As a solo traveller, my main criteria are location and cleanliness - so a tick for both those - could not have been a better location, right in the middle of the Casco Viejo and everything Bilbao has to offer is within walking distance - fab Pinxto Bars, Restaurants, Shops, the Mercado (a must for foodies), The Guggenheim, Gran Via,... More

You can't fault the location of this hotel - right in the old town. It is pretty cheap too. The room was fine and comfortable but I would agree with another reviewer here that the bathroom could have been cleaner. Perfectly fine if you have a night in the city and intend just to use it as a bed for... More

This was my first visit to Bilbao. Arrived on the bus from Vitoria (50 min journey) at the main bus station - took the tram from there to the hotel. From the tram stop this place is a 3 min walk, all on a level, no steps. I left from the main railway station, 5 min walk, a few steps.... More

This hotel is reasonably priced and good value for money, especially when considering that it's right in the middle of the Casco Viejo. The staff were very friendly and we felt totally safe leaving our luggage with them when we went to get our rental car - which you are allowed to drive into the (medieval and narrow-laned) Casco only... More

The family room (2 adults and 2 children) was large and clean. The Personnel was always very kind, helpful and they are in service 24h. The location is excellent, in the historic centre and well connected by metro, tram and train. A car parking is not far away. Breakfast is not so special, but at the same time is not... More

Basic hotel, very reasonable price. Clean, spare, quiet hotel in the Old Town. Basic accommodation at excellent price. If you have a car, parking at Arenal at 16E per day. With GPS, easy in and out of the city. More

The hotel is perfectly situated in the centre of the old town. The rooms are spacious and have good beds. Unfortunately the bathroom isn't well cleaned, breakfast very basic/cheap and our room didn't have an outdoor window (we looked into an air shaft)... More