Good location, clean rooms. Nice staff. BUT. The air con was not working in the entire hotel....complained...told it was not working because it was cold the week before!?!Not sure why this chain is suprised by the changing of the seasons....seems to happen most years...winter turns to summer and all that. Anyway...31 degrees and no air air con and a window... More

The room is very spacious and nicely renovated with beautiful design. Very friendly staff. The location is a bit far from new town but as a tourist I wouldn't mind to take taxi anyway. (Taxi is a bit expensive in San Sabastian compare to other cities in Spain) There is a supermarket very close to this hotel. And there are... More

Very professional all round. Excellent breakfast. Comfortable and clean room. Location is ok, it's close to the beach, but not to the hustle and bustle of San Sebastian. The walk along the promenade is very nice though and the bus stop is close by if you don't want to walk. We ended up coming back a few days later to... More

The hotel is set about 20 mins from the main town, but the walk in is a long the sea front, with no hills. The bus stops across the road from the hotel and goes straight to the centre of town, make sure you catch number 5 or 25 and it cost €1.50 per person. The accomodation is clean and... More

So, someone else booked this for me, so I disclaim all responsibility for being there; it would never have got through my filters. Billed as 4-star this is really a 3 or 2.5 star chain-crafted hotel. It is off the main drag in San Sebastien/Donostia so if it is more than €120 then you are being ripped off. PAUSE…DEEP BREATH…To... More

Myself and my boyfriend visited San Sebastian in August. There had been mixed reviews on trip advisor regarding the hotel's location. To ease anybody's concern, it is in a great location! It is approx a 15 minute walk to the old town, and a 3 minute walk to the beach. It is in a lovely area of san sebastian where... More

A nice hotel for sure 4 stars, quite, in a good area, pleasent rooms, not expensive and a very good atention from the staff. A very good breakfast, and a nice loby where you can find people and talk about business. I recomend this nice hotel.

NH is a solid business travelers hotel chain that we have used whenever possible and have been pleased. This Donastia location is particularly good because it is in an upscale residential neighborhood with good restaurants across the street--and walking distance to the old town and all the tourist activities. Again, walking three miles a day really helps keeping up with... More

I stayed here for three nights while attending the San Sebastian Film Festival. I checked-in extremely early but the receptionist was happy to let me have my room which is always welcome. The room was excellent, very comfortable, all amenities and a great bathroom. Air conditioning worked well too. The breakfasts were great with decent times well into the morning... More