The hotel is a typical very large tourist hotel, located within 3 minutes of a beach, a supermarket is across the road and the bus terminus is within 20 minutes walking. Puerto de la Cruz is very hilly but this hotel is at sea-level. It has its own underground car-park. Reception staff are multi-lingual and quite friendly. I had a... More

Spent six nights here in January 2013 on half-board, Room overlooked the seaside and the balcony was pleasant. Food was inevitably "international" but plenty of dried and other seasoning was made available if you needed to add a kick to please your palate. Staff were great and it's only a two minute walk to the promenade and all of its... More

Before I write this review it is important to understand this hotel is set up for Spanish and German clientele. The positives are great location and a free ticket to the lido. However, it is a 4 star hotel. I have never stayed in a 4 star hotel that wants a 10 euro deposit for the tv remote control. It... More

We stayed here bed and beakfast for one night before we flew out to Seville the next day. The hotel is clean and the breakfast very good we paid 55 euors for a double room including breakfast, which we thought excellent value for two. The staff were very good and helpful, couldn't fault the hotel except there is no swimming... More

I've read all the comments on this hotel before choosing it. After having arrived there I was very pleased to see them all to be true. Staff always helpful and friendly, rooms and toilets clean, food being one othe best I have ever had in a hotel - lots of meals to choose from so you can have something different... More

We spent our honeymoon at the then Orotava Gardens in March 1972. This year we returned wondering if the Hotel was anything like it was 40 years ago, well the name had changed to Belive Orotava the bellboys had gone from the main entrance and lifts, but theHotel was just excellent from the minute we walked in to the main... More

We has stayed in Los Gigantes for 6 nights and wanted to visit Loro Parque and the northern end of the island. We had a two night with breakfast for 125 euro for two people which seemed good value. The room faced the rear of the hotel and perhaps was a courtesey room but as we were out and about... More

Once again we had a great stay at this hotel. This was our third visit. This hotel has now changed its name from 'Orotava Palace' to the 'Be Live Orotava Hotel'. We thoroughly enjoyed our stay over Christmas and New Year. The New Year gala dinner was very good and we met some really nice people. We stayed half-board. Breakfast... More

We are a mature couple and we went for the Festival weekend to Puerto de la Cruz. The hotel is well situated for the coast and the town. The room on the 10th floor was clean, quiet and comfortable. The staff were helpful and the buffet food was very good. A good hotel for a short break. A word of... More