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Apartments Casablanca Hotel Reviews, Puerto de la Cruz, Tenerife, Spain

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Apartments Casablanca

3.0 of 5
C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Apartments Casablanca
241 traveller photos
Ranked #4 of 79 hotels in Puerto de la Cruz
4.5 of 5 stars 418 Reviews
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418 reviews from our community

Traveller rating
    266
    118
    24
    7
    3
See reviews for
Families
121
 
Couples
194
 
Solo
4
 
Business
1
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Calahonda, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great value for money!”
5 of 5 stars Reviewed 21 May 2013 NEW

We have just come back from our first trip to Puerto de la Cruz and first time at Casablanca and would definitely love to go back to both! Apartments Casablanca were a great surprise as we had booked last minute after previous holiday arrangements had fallen through and we had not paid a great deal so our expectations were realistic....however,... More

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Gairloch, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Bad Room”
3 of 5 stars Reviewed 12 May 2013

This was our 3rd visit to the Casablanca. Our first visit we had a top floor apartment right above the main entrance. Large apartment with great views but small balcony, we loved it. We asked and got the same apartment on our second visit. Our latest visit we had a apartment in a corner beside the restaurant. No sun at... More

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review
13 May 2013

Just a quick note to thank you once again for your continued support in using our resort for your holidays. Thank you for taking time to share your opinion about us, through TripAdvisor. Will you please send me an email with the dates your next arrival, and we will give you an apartment with the view according to your desire.... More

VERMONT
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“The girls are terrific”
5 of 5 stars Reviewed 8 May 2013

The front desk girls are terrific. They speak many languages and helped with a myriad of issues like finding airplane luggage that had been sent to the Phillipines instead of Tenerife in error. They could help you with all hotel guest services, explain the dual postal system, get you to Masca and so much more. The place knows that many... More

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JJHM13, Gerente at Apartments Casablanca, responded to this review
10 May 2013

Thank you for taking time to share your opinion about us, through TripAdvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the opportunity to... More

Herts UK
1 review
“Wonderful time - one of the best”
5 of 5 stars Reviewed 7 May 2013

Our last minute holiday was determined by flights and dates and the wish to be in Puerta de la Cruz as its a great place from which to explore the island. No desire to spend time on the southern aspect, but more in the North. I found what sounded like a perfect villa on the outskirts, but sadly payment could... More

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JJHM13, Gerente at Apartments Casablanca, responded to this review
10 May 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Clean, good value, fun”
5 of 5 stars Reviewed 1 May 2013 via mobile

Puerto de la Cruz is Magnificent. It has it's stretch of restaurants, shopping facilities and is only about 20 mins from the north airport. We had two rooms booked which were very very good value for money. The place was clean and alot of entertainment available during the day and evening. Wifi was available but for an extra €5 or... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review
6 May 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the... More

Wales
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Excellent value for money. Really friendly and helpful staff”
5 of 5 stars Reviewed 30 April 2013

This is our fourth time at Casablanca and it is not a coincidence that they get so many good reviews, including ours . The staff are always polite and friendly, the rooms are very clean and although they are getting a bit dated, they are well maintained. The restaurant is perhaps not at the same high level as the rest... More

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JJHM13, Gerente at Apartments Casablanca, responded to this review
6 May 2013

Just a quick note to thank you once again for your continued support in using our resort for your holidays. We also would like to thank you for taking time to share your opinion about us, through Trip Advisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding... More

2 reviews
6 helpful votes 6 helpful votes
“Wonderful place”
5 of 5 stars Reviewed 27 April 2013

The apartments are very clean, very well equipped and the staff are brilliant. Good location, just away from the town, and cheap, quick taxi ride back up the hill. La Paz is just up the hill a short walk, if you fancy a stroll. Puerto still has lots of the Spanish charm that is missing from the resorts in the... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review
6 May 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the... More

East Dereham, England, United Kingdom
1 review
“excellent holiday”
5 of 5 stars Reviewed 26 April 2013

just got back from a week 12-19 april with my mum and dad and had a fab holiday ! the hotel was excellent, very clean and spacious and i slept on the sofa bed which i have to say was more comfortable than some beds i have slept in abroad . the staff were very friendly and spoke very good... More

Was this review helpful? Yes
JJHM13, Gerente at Apartments Casablanca, responded to this review
6 May 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the... More

Aylesbury
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Another great visit”
5 of 5 stars Reviewed 21 April 2013

My wife and I stayed at these apartments (for the second time) to celebrate my birthday. We were greeted quickly and effortlessly at reception. When we got to our room it was as so many others have said, spotless. The apartment was well equipped and subject to taking food in, we could if we had wanted to, cooked all of... More

Was this review helpful? Yes 2
See 2 more reviews by Steve-Marilyn for Puerto de la Cruz
JJHM13, Gerente at Apartments Casablanca, responded to this review
22 April 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us for a second time, was to your entire satisfaction and we appreciate your comments regarding our staff and cleaning which certainly helps and motivates us in our efforts to offer the best service to our future guests.... More

Imola, Italy
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Clean and comfortable. Good value for money.”
4 of 5 stars Reviewed 17 April 2013

I stayed at Casablanca Apartments with my wife and my daughter of 15 months old. The building is very large, with a "beehive" looking not very welcoming but usual in Tenerife. After the first impression I have to admit that the staff is very professional and helpful indeed, especially with the baby, and the apartment that was assigned us was... More

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review
22 April 2013

Thank you for taking time to share your opinion about us, through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and cleaning which certainly helps and motivates us in our efforts to offer the best service to our guests. We hope to have the... More

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Additional Information about Apartments Casablanca

Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Apartments Casablanca Hotel
Casablanca Apartments
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Puerto De La Cruz, Tenerife, Spain
Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar/Lounge Fitness Centre Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#1 Family Hotels in Puerto de la Cruz
#7 Best Value Hotels in Puerto de la Cruz
Price range (per night): RM148 - 263
Hotel Class:3 star (3*)
Reservation Options:
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Apartments Casablanca
C/ Calzada Martianez 4
38400 Puerto de la Cruz, Tenerife
Spain
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