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All 82 Puerto de la Cruz hotels »

Hotel Riu Garoe

4.0 of 5
Doctor Celestino Gonzalez Padron 3, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Hotel Riu Garoe
4.5 of 5 stars 187 Reviews
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187 reviews from our community

    Trip type
Traveller rating
    126
    50
    6
    5
    0
Date Rating
swansea
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 April 2012

The Hotel was selected on the basis of the Trip Advisor rating. I am pleased to say that it fully met our expectations and the best hotel we have stayed at for some years with respect to the buiding,gardens and restaurant. The hotel building is a traditional style with delightful gardens, the range of food options is extensive with many... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
18 May 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our motivated staff. Thanks also for the good comments about our large amount of choice at the buffet. These are great comments which help us to continue growing and providing our customers with holiday as their... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

We were on Teneriffe for the first time and chose the hotel on the basis of the good reports on Trip advisor. We were not disppointed. The staff were extremely helpful and could speak German and English (a high percentage of the guests are German since Puerto de la Cruz is popular with guests from Germany). There was a large... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
12 April 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our extremely helpful staff. Thanks also for the good comments about our large amount of choice at the buffet. These are great comments help us to continue growing and providing our customers with holiday as their... More

Glasgow, Scotland
Top Contributor
51 reviews 51 reviews
Reviews in 9 cities Reviews in 9 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

The magical RIU Hotel Garoe, is an elegant, stylish, relaxing and classy 4 star hotel with the best staff and personnel in the hospitality business, led by the uniquely talented and highly professional and experienced Director, Snr Candido Figueroa. Although the buildings and gardens of the hotel are stunning and well maintained, it is the staff and personnel of an... More

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See 7 more reviews by Fairlie for Puerto de la Cruz
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
29 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. As director of this hotel I feel very flattered by your fabulous comments towards me personally and to all staff as part of this hotel. Thank you very much once again for being perceived our organization and have received great interest to... More

Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 February 2012
1
person found this review helpful

We have just returned from this hotel having never been to Tenerife before, this hotel has the same high standards as all the Rui Hotels, any problem sorted with urgency. We found the beds to be a little firm for us, told reception and within the hour we had mattress toppers in place, very comfortable. The pool side snack bar... More

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See 2 more reviews by 1jenny2naylor for Puerto de la Cruz
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
22 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. Thanks for the positive comments about our friendly staff. Everyone at the Riu Garoé hotel shows a smile on your face because they are pleased with their work and also enjoy it. It is my honor that customers like you that you... More

Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

We have just booked to stay at the Hotel Garoe again for the third year in a row and are very much looking forward to our trip in August. We reviewed the hotel after our first visit in 2010 and were delighted to find that the same high standards had been maintained when we returned in 2011. If anything, we... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
14 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. Many thanks for the warm comments about our hotel. The great things that mark this hotel are our customers. We try to always do our best work and our interest is to create unforgettable memories for our clients. We certainly try to... More

Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

This is the third time we have stayed in Puerto de la Cruz at this hotel. The staff are all very courteous and most were the same this time as on previous visits which is an excellent sign. The food at both breakfasts and evening meals is very good with an excellent varied choice. A wonderful choice of fish freshly... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
10 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. Comments on our courteous Staff, peaceful Hotel, and very good food with an excellent varied choice, motivate us to continue working on the same quality line. It is for all staff of Riu Garoé an honor to know you would not consider... More

Edinburgh
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 23 January 2012

The Riu Garoe has everything I could want from a hotel: good food, pleasant staff, free speedy wifi, lovely pool and grounds with no music playing, just peace and quiet. Most guests are German, which means the food is of a high standard. We usually get bored with half board after a few days and end up eating out, but... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
26 January 2012

Der Clients, Thank you very much for your excellent comments about the Riu Garoé Hotel. Good food, pleasant staff, free speedy wiffi, lovely pool and grounds with no music playing, just peace and quiet.They are comments that fill us full of satisfaction to keep working on the same line of quality. If your room had no view to the sun... More

Copenhagen, Denmark
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 22 December 2011
5
people found this review helpful

Riu Garoe has a staff that is just second to none. From the moment we arrived we were greeted by the efficient staff in the reception, given a refreshing drink and sent to our room in under 5 minutes, must be a Spanish national record!. Almost all the staff is English and German speaking. We were surprised to have a... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
13 January 2012

Dear Clients, Very grateful for your excellent comments about the hotel during his recent visit Garoé. Advising that this gem of a hotel are comments that fill us with satisfaction. Also thank you very much for the appreciation of the professionalism and service we give our employees. We await you in your next visit and please contact us for a... More

UK
Top Contributor
74 reviews 74 reviews
Reviews in 49 cities Reviews in 49 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

We stayed here for 3 nights on a bed & breakfast basis. This is a large, modern hotel, but designed with elements of a traditional style. It is set in beautiful, well-maintained gardens, and has a splendid outdoor pool – very clean, and kept at a very pleasant temperature, which tempted us to swim outdoors on each afternoon of our... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
17 January 2012

Dear Clients, I want to thank you for the favorable comments about the hotel Riu Garoé. The fact that all the hotel staff during their stay there if very helpful and efficient, are comments that fill us with satisfaction. Elser as a hotel decorated, furnished, very clean and equipped are pleasant comments that keep us working on our line of... More

Redditch Worcs
Senior Contributor
23 reviews 23 reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 21 November 2011
3
people found this review helpful

Very good Riu 4* but not quite as good as Riu Palace Madeira or Riu Maspalomas on Gran Canaria. Made a bit of a mess of our original booking but was sorted out the following day (moved room). Dining room service (buffet style) very good at breakfast but basic "cafeteria style" in the evening (eg removing one plate before other... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
12 January 2012

Dear Clients, Many thanks for your comments about the hotel Riu Garoe. Thank you very much also for their constructive comments on our dining room as the removal of the plate at the buffet or the slow room service. This helps us to maintain our line of professionalism. The excellent location of the hotel are very favorable for us because... More

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Additional Information about Hotel Riu Garoe

  • Riu Garoe Hotel
Address: Doctor Celestino Gonzalez Padron 3, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* RM258 - 374

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