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Petit Palace Santa Barbara

4.0 of 5
Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
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10% off room rate
Petit Palace Santa Barbara
Ranked #70 of 456 hotels in Madrid
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183 reviews from our community

    Trip type
Traveller rating
    79
    75
    19
    8
    2
Date Rating
edinburgh uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

Just returned from my first visit to Madrid with my wife and son and his pal-and a big thumbs up what a great city ,clean ,easy to get around by way of the metro and a lovely hotel we were there for 4 nights firstly to visit the real Madrid stadium and take in a la liga match and secondly... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
25 April 2013

Dear Guests, Thanks for your nice comments about our hotel, we are so glad you enjoyed your stay. Im happy you found the language change option on your TV to get dubbed films in their origional version. We hope to see you soon again in Santa Barbara, you will always be welcome! Best regards Rebecca Evans Manager More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 April 2013

Really pleasant hotel for a business trip. Very close to the center of Madrid and surrounded by bars and restaurants. The rooms are a really good size and very well appointed. Although the my bed was slightly hard! Overall a really good experience and would stay here again.

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
25 April 2013

Dear Guest, I´d like to thank you for wrting your views on your stay and also for posting the photos! We are really pleased you enjoyed your stay and hope to see you again some time soon. If you do ever return, please contact me and we will put a matress softener on your bed. Best regards Rebecca Evans Manager More

Minnetonka, Minnesota, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2013

We stayed at PP Santa Barbara for three nights in late March. What a wonderful hotel! I was traveling with my spouse and two kids for Spring Break. What's nice about this specific hotel is their quad rooms that can sleep four. It saves over having to book two rooms in the center of Madrid. The building has been beautifully... More

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
16 April 2013

Dear Guests, We are really glad you enjoyed your stay with us. As you mentioned, our family rooms are a good option not only for families but also for groups of friends who prefere to share accomodation. We thank you for taking the time to comment about your stay with us on Tripadvisor. Best regards Rebecca Evans Manager Petit Palace... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 April 2013

Don t trust the website... the rooms do not look like the ones presented... it is cold, bad taste, fake design, you don t feel good in,.. it is called High Tech hotel, but the wifi is the slowest in the world... The rooms are not expensive but it is already too much for this mainstream hotel group designed hotel,... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
9 April 2013

Dear Guest, I would firstly like to appologise to you because it is quite clear that you did not enjoy your experience in our hotel. We are extreemly conserned that you found your stay to be so dissapointing and I would greatly appreciate it if you could let me know if you saw a picture that did not correspond to... More

Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 April 2013

Positive: central, clean, modern, good bars and restaurants around, our room was arge enough and the laptop something you could use easily. Orange juice and coffee top at breakfast time. * Negative: a lot of noise coming from the streets if you have a room giving outside. Even much more noise at night because of the great number of restaurants... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
9 April 2013

Dear Guests, We are glad that you enjoyed the rooms and the location and very sorry that you experienced a high noise level from the street during your stay. Unfortunately, we are situated on a lively plaza in the centre of Madrid. Our windows comply with all the regulations but unfortunately there are some instances in that the noise level... More

New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 February 2013

I stayed at the Petit Palace Santa Barbara based on the recommendation of a friend whose husband is from Madrid. It was a good choice and if I find myself in Madrid again, I'll happily return. The hotel is about a half hour from the airport via a very easy metro ride. The metro is less than a block from... More

Was this review helpful? Yes 2
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
19 February 2013

Dear Guests, Its really nice of you to make such nice comments about our hotel. Its always good to be able to live up to someones recommendations! We´d be more than happy to see you again here in Santa Barbara! Best regards Rebecca Evans General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 February 2013 via mobile

Nice small hotel 30 mins by metro from the airport. Located on a small square there are a number of restaurants and bars within a few minutes walk. Our room was small but very clean with a fantastic shower! If you are a couple who like to cuddle make sure you book a double room with a double bed. We... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
7 February 2013

Dear Guests, It was really nice to recieve such a nice review about our hotel. We are really glad you liked the shower and the location. I´m sorry you found your room to be small, I would like to mention that all comply with the 16m2 minimum standard set by the Spanish Council in order to achieve 4* status, and... More

Benalmadena, Spain
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 January 2013

We booked this hotel after reading the reviews on trip advisor. We were a family of 4 sharing a quad room. Staff are really helpful and friendly the rooms are of a good size. The location of the hotel makes most places within walking distance. If you need to travel a bit further then there is a metro station virtually... More

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See 5 more reviews by Samson S for Madrid
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
18 January 2013

Dear Guests, Thanks so much for writing about your stay in our hotel. We are really pleased that you were overall happy with your stay and the accomodation. We do appologise about not having any full length mirrors in the rooms. Unfortunately this is part of the design and we do not have it on the agenda to buy them... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 December 2012

A very pleasant small hotel with excellent, helpful staff. Good hot and cold breakfast buffet and comfortable small room. Full body shower in the bathroom was perfect antidote to jet lag. Hotel is very convenient close to the metro and a pleasant walk to all the major downtown sights. Excellent wireless. Only complaints were lack of iron and ironing board... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
18 December 2012

Dear Guests, Thank you so much for leaving your comments about your stay in our hotel on Tripadvisor. We are really happy you enjoyed your stay and are sorry about the lack of tea and coffee making services. We do however have irons and ironing boards availible at the reception desk, all guests have to do is call to the... More

Hyderabad, Andhra Pradesh, India
1 review
3 of 5 stars Reviewed 2 December 2012

We stayed at this place in oct 2012, location is very good, hotel rooms are good and have laptops in all rooms with free wifi too, only problem is that they have limited Tv channels and just one english channel, rooms dont have tea or coffee maker,they should atleast provide a water heater and few tea bags.Its purely a business... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
7 December 2012

Dear Guests, Thank you for your comments. We are sorry that you only found one English channel on your TV. We actually have a list of channels in the information booklet in the rooms and in English we have BBC World, CNN International and CNBC. If guests ever have problems finding them we invite them to call us at the... More

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Additional Information about Petit Palace Santa Barbara

Also Known As:
Petit Palace Santa Barbara Hotel Madrid
Petit Palace Santa Barbara Hotel
Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#34 Family Hotels in Madrid
#45 Luxury Hotels in Madrid
#49 Business Hotels in Madrid
Price range (per night): RM293 - 622
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Vía, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have personal laptop computers with free WIFI and webcam and IPOD docks, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 
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