We picked up a deal for this hotel so when we arrived felt like we had landed on our feet big time. We were away for a few days after getting married... a mini moon... and were just blown away by the staff, the decor, the food... I could go on. The rack rate was very scary and I doubt... More

Having mis-connected my flight to the US, I had to find a hotel and was leaving the next day. I called Starwoods and booked this hotel which was about 30 minutes from the airport. Arrival was hectic and I waited almost 15 minutes to check in due to the chaos at the front desk. After checking in, I was upgraded... More

We were at the end of a long trip throughout Spain and wanted to just rest up and enjoy the city. This hotel was perfect. It was luxurious and in the greatest location. Walking distance to parks, museums, restaurants and lots of shopping. Don't forget to relax and have a drink in the spectacular round lounge. A little pricey but... More

We expected this to be a nice hotel, and it exceeded our expectations. It is a classic old hotel that is beautifully maintained. Our room was large, attractively furnished, and very comfortable. The centerpiece of the hotel is a classic rotunda with stained glass dome that creates a wonderful space of dining, sipping tea or cocktails, or just relaxing in... More

This was our first visit to Madrid and we selected the Westin Palace because of other reviews and its location. Great choice. It is a fantastic building but there is a lot of external work happening just now. We had an inner room and did not suffer any inconvenience, so not sure how the rooms on the outside went. The... More

My wife & I really enjoyed this hotel and received a great warm welcome. We received an upgrade to the SPG floor and really appreciated that. The hotel was very busy but we had a great comfortable and relaxing stay. The heavenly bed was very comfortable and the shower was awesome. Felt room service was little over-priced for what we... More

We stayed at the Westin earlier this month for a weekend. The hotel was just glorious. Modern but with all the character of the Old style Madrid. It is perfectly positioned to visit all the tourist hotspots in the city. Fantastic spacial rooms with all the extras that one would expect in a hotel of this calibre. frinedly staff with... More

We spent four days here with a breakfast included option. I must say the hotel is very nice, clean and well situated to the Prado and the ‘old town’ shopping district. The breakfast setting was beautiful and the food was wonderful with lots of selections and a well-attended staff. Our room was quiet and comfortable. We tended to eat lunch... More

This Hotel is past it's prime but it is still good value given an excellent location and historic character. What it needs is a complete restoration to bring it back to its former glory but given the state of the Spanish economy, that is not going to happen any time soon. Service is good but the breakfast area is a... More