Have just returned from a 3 night stay. Plus points- Great central location,Clean with taditional decor,spacious reception with huge bouquet of flowers.Cheery,helpful staff.Roof terrace spacious with loads of sunbeds,towels and a decent size pool.Perfect for a lounge about after a day sight seeing. We had a problem when our safe wouldn't open .The handy man appeared in minutes to open... More

Myself and 9 friends stayed here for 3 night for my hen do in May 2013. The hotel is in a fantastic location on one of the main streets. We found all the hotel staff extremely helpful and the rooms clean and well maintained. However the rooms did vary significantly in their quality and the services they offered ie; some... More

The location is ideal, being within walking distance of the main points of interest in central Madrid. The rooftop pool is sizeable (3m deep at one end) with a large sun terrace where you can relax above the city bustle. The views are great. Look out over the red rooftops of the nearby buildings to the parks in the distance... More

Great location, right in the heart of Madrid with a lovely pool on the top of building. Would have been really good if it was hotter. However for a 4 star hotel we found the staff completely uninterested in us and indifferent to our needs.We found the breakfast poor and uninspiring. Also having to pay E13 per device for the... More

Amazing roof top pool and bar with plenty of space to sunbathe, wonderful and helpful staff, clean, spacious and comfortable room, excellent value all in a central location, and right next to the metro stop.

It's a bit difficult to write a review of this hotel, because we couldn't really benefit of the best part of it: the swimmingpool on the rooftop was closed because of the bad weather. But we had a look on the terrace which is terrific, great views, much space, huge swimmingpool. So I asume it would have been perfect. Anyway,... More

We spent 4 nights in the Hotel Emperador earlier this month. It has a very central location and is in walking distance of many of the main plazas. It has a really nice roof top garden/pool/bar with great views. Very friendly staff. My only gripe was that internet access/WIFI cost €13 per day which I regard as really expensive! We... More

excellent location at the heard of Madrid. Very comfortable rooms with balconny on the Gran Avenida. Staff was very friendly and helpfull and overall service was excellent. The breakfast quality and service was outstanding!

I think most people would be really disappointed with this place. Great location, without a doubt one of the best, however the people are terrible to deal with. I have never stayed in a place were the people running it dont care. Wifi at a charge, no iron, terrible small rooms, English tv channels don't work and you can hear... More