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All 453 Madrid hotels

Emperador Hotel Madrid

4.0 of 5
Gran Via 53, 28013 Madrid, Spain
Hotel amenities
Emperador Hotel Madrid
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73%
Ranked #150 of 453 hotels in Madrid
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696 reviews from our community

Traveller rating
    185
    306
    125
    57
    23
See reviews for
Families
112
 
Couples
234
 
Solo
21
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne
Top Contributor
107 reviews 107 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 7 June 2013

Stayed here for 4 nights in May....room was large, however was a little dated in furnishings, but didn't really matter....despite booking a double room, we were given single beds which we told them about, but nothing changed...as part of the booking.com deal we were given access to the Members Lounge, which we thought would be nice for a quiet drink/nibbles... More

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See 5 more reviews by sterwuv for Madrid
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 June 2013

Have just returned from a 3 night stay. Plus points- Great central location,Clean with taditional decor,spacious reception with huge bouquet of flowers.Cheery,helpful staff.Roof terrace spacious with loads of sunbeds,towels and a decent size pool.Perfect for a lounge about after a day sight seeing. We had a problem when our safe wouldn't open .The handy man appeared in minutes to open... More

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 June 2013

Myself and 9 friends stayed here for 3 night for my hen do in May 2013. The hotel is in a fantastic location on one of the main streets. We found all the hotel staff extremely helpful and the rooms clean and well maintained. However the rooms did vary significantly in their quality and the services they offered ie; some... More

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Bristol, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 31 May 2013

The location is ideal, being within walking distance of the main points of interest in central Madrid. The rooftop pool is sizeable (3m deep at one end) with a large sun terrace where you can relax above the city bustle. The views are great. Look out over the red rooftops of the nearby buildings to the parks in the distance... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 May 2013 via mobile

Great location, right in the heart of Madrid with a lovely pool on the top of building. Would have been really good if it was hotter. However for a 4 star hotel we found the staff completely uninterested in us and indifferent to our needs.We found the breakfast poor and uninspiring. Also having to pay E13 per device for the... More

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See 3 more reviews by Angus W for Madrid
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 May 2013

Amazing roof top pool and bar with plenty of space to sunbathe, wonderful and helpful staff, clean, spacious and comfortable room, excellent value all in a central location, and right next to the metro stop.

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Amsterdam
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

It's a bit difficult to write a review of this hotel, because we couldn't really benefit of the best part of it: the swimmingpool on the rooftop was closed because of the bad weather. But we had a look on the terrace which is terrific, great views, much space, huge swimmingpool. So I asume it would have been perfect. Anyway,... More

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Cork, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2013

We spent 4 nights in the Hotel Emperador earlier this month. It has a very central location and is in walking distance of many of the main plazas. It has a really nice roof top garden/pool/bar with great views. Very friendly staff. My only gripe was that internet access/WIFI cost €13 per day which I regard as really expensive! We... More

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buenos aires
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 28 May 2013

excellent location at the heard of Madrid. Very comfortable rooms with balconny on the Gran Avenida. Staff was very friendly and helpfull and overall service was excellent. The breakfast quality and service was outstanding!

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 May 2013

I think most people would be really disappointed with this place. Great location, without a doubt one of the best, however the people are terrible to deal with. I have never stayed in a place were the people running it dont care. Wifi at a charge, no iron, terrible small rooms, English tv channels don't work and you can hear... More

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Additional Information about Emperador Hotel Madrid

Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Address: Gran Via 53, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Fitness Centre Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotels in Madrid
#90 Luxury Hotels in Madrid
#135 Family Hotels in Madrid
Price range (per night): RM360 - 667
Hotel Class:4 star (4*)
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