The location is great, the rooms are clean and very comfortable, the non-smoking floor really is "non" smoking, and the staff at the front desk are very helpful and polite. The only thing missing was a teapot---but they supplied a glass coffee pot that we used as a teapot. We paid extra for the upgrade and we really enjoyed our... More

We stayed for 6 days, received excellent service from the front desk attendants, enjoyed the spacious room with mini-kitchen, internet, etc. Only one block from metro entrance, outstanding location for seeing all the sights of Madrid. A special thanks to Juan Gonzales for his assistance in allowing us the 2nd 3 days of our stay. More

We got à free upgrade to à superior room, which was a nice and spacious room: large bed and a good place to sit. It even had a microwave, coffeemachine and some other kitchen stuff. In room internet was for free and fast. The choice in minibar is limited, but it is for free; how nice. The location is great,... More

Not sure what the rack rate is - we booked through hotels.com & paid 85 euros - when we saw the room we almost felt guilty about how little we had paid. For us the location is perfect but probably wouldn't be ideal for most overseas tourists. Wished we had been here for longer. More

Well located near a lot of restaurants and shops in Serrano. Near metro More

Great location (accessible to this county's fantastic public transportation system), attentive and caring staff, large and comfortable room. Bonus - a kitchenette! Made our trip memorable. Comparable to any really nice American hotel (think Marriott or Hilton). Very reasonably priced. Non-smoking floor, sometimes tough to find in this country of crazed smokers. Beautiful outside garden, an oasis in this urban... More

The hotel is OK but not really worth the great reviews it has in my opinion. The location is good if you need to be in Salamanca, not so good if you want to be in the very centre for shopping and tourism. Reception is fine, although all a bit 70's, rooms the same - nice and big but not... More

Following a long trip arround spain in various locations and some rather poor hotels, El Madrono was a welcome plus. The staff were polite and friendly, another think sadly lacking in the other hotels. The room although showing their age were clean and adequate. the room service has a good variety. Parking was reasonable for the centre of Madrid. Overall... More