The staff is fabulous! They helped us with a smile with every request. I would have to say I've never seen a better hotel staff in all our travels. We had a Jr. Suite which was quiet, immaculate and nicely decorated. The bathroom had two sinks, a bidet and plenty of room. There is a pool on the top level...
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First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have the opportunity...
More
Checked in on a rainy day in Madrid. The front door man was right there with an umbrella. The agent at the front desk was very pleasant. I had booked a duplex but found out that it faced the street. We asked for an upgrade for a quiet location and she upgraded us to an interior room which is called...
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Dear Guest,
Thank you very much for posting such a good comment about the service and in general about the hotel.
All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel .
We hope to see you again.
Best regards,
Felix Garcia Hernan
General Manager
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Dear Urban Hotel, i came to your hotel today on a fact finding mission to have a look at your rooms and facilities and was extremely impressed. I am currently working in Madrid for 8 months and my 40th birthday happens to fall in the summer of this year. I have 8-10 friends coming over to celebrate and just wanted...
More
Dear Guest.
First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have...
More
Good Hotel in the centre of the old city - rather expensive though and rooms above the kitchen entrance very noisy early in the morning. Rooms are a little small but very clean.
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Dear Guest,
I want thank you for give us yours opinions about our different services during your stay in the Hotel Urban.
You can sure that your comments are a stimulus, so that we continue improving our services each day.
We look forward to welcoming you to the Urban at some time in the future.
Yours sincerely,
Felix Garcia
Gerenal...
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I night on a business trip, recommended by a colleague and enjoyed the stay. Hotel is very modern, bedroom, dining rooms etc are cutting edge design so maybe not everyone's taste but the service was good, room on 5th floor was quiet so I could work and broadband was fast.
Breakfast good, bed comfortable - would stay again, it's a...
More
Dear Guest,
Thank you very much for posting such a good comment about the service and in general about the hotel.
All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel Urban.
We hope to see you again.
Best regards,
Felix Garcia Hernan
General Manager
More
We stayed here for three days in a junior suite in early April and thoroughly enjoyed our stay. On arrival we were offered a 2 4 1 deal on breakfast which was fantastic value. At breakfast there was a good varied selection and all tastes were catewred for. The staff at both breakfast, dinner excelled. The food at dinner was...
More
Dear Guest.
First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have...
More
Stayed here for 4 nights. Great location close to most of the sights, eg 1/2 mile from Prada.
Very modern and I suspect trendy hotel probably more frequented by 30-40 years olds rather then 50 something's like us.
However the experience was very good. Check in very friendly even at midnight in our case. Room was clean and comfortable if...
More
Dear Guest.
First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have...
More
The Urban Hotel is well situated near the Museum Quarter of Madrid and close to the Porta de Sol. There are numerous restaurants and tapas places nearby.
Reception was well organised and staff very friendly. Rooms are compact but well equipped. The junior suite we occupied also had a mezzanine level with couch, TV and mini bar, which gave a...
More
Dear Guest.
First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have...
More
Just came back from a long weekend in Madrid with my wife and two couples of good friends. We stayed at the Urban Hotel in Madrid. I have to say that this hotel is one of the greatest I have ever stayed in!!! It is modern, clean, new, has all the luxury and decor you can look for and the...
More
Dear Guest,
Thank you very much for posting such a good comment about the service and in general about the hotel.
All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel Urban.
We hope to see you again.
Best regards,
Felix Garcia Hernan
General Manager
More
Really very nice hotel, lovely stuff, great breakfast, good location and great make up services. I am trying to think about stuff to be improved, but can׳t come with any. The rooms are small, but organize very wisely. My wife just tell me that they need to make sure to have duvet cover. The stuff is very helpful from the...
More
Dear Guest.
First of all, I would like to thank you for expressing your opinions
About the services of our hotel during your stay.
The opinion of our clients is extremely important to us, as it makes us
Improve our services continually.
I thank you once more for your collaboration. I stay at your disposal.
I would like to have...
More
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2,143 Reviews
893 Reviews
406 Reviews
