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All 453 Madrid hotels »

Petit Palace Alcala Torre

4.0 of 5
Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Hotel amenities
Petit Palace Alcala Torre
Ranked #315 of 453 hotels in Madrid
3.0 of 5 stars 133 Reviews
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133 reviews from our community

    Trip type
Traveller rating
    16
    48
    25
    22
    22
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 8 May 2012

Stayed here for four nights with friends, had read some of the reviews before going and wasn't too sure what to expect? infact wanted to cancel and re book elsewhere. On arrival, the lobby, which you have to go up some stairs to, isn't too welcoming, but the staff more than make up for it, they are so nice and... More

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See 3 more reviews by J O for Madrid
A TripAdvisor Member, Departamento de ventas online at Petit Palace Alcala Torre, responded to this review
10 May 2012

Thank you for your very complimentary review of Petit Palace Alcalá. I was absolutely delighted to read your fantastic feedback regarding your stay hope you will join us again in the near future. More

Mumbai
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

We were a group of 5 people travelling to Madrid for work and were looking for a 2 bed-room apartment. We came across this hotel on booking.com and decided to book this place as we saw nice pictures of a 2 bedroom apartment room with 2 bathrooms that could fit 6 people comforatbly for approx. 550 euros for 3 nights.... More

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Senior Contributor
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Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I could write 3 pages in between : the bad service (attitude of the staff, poor education, not even good morning...) the poor quality of the rooms equipment, it is supposed to be a "high tech hhotel", they are 8 channels in spanish and 2 in german, the rest of the world of course does not exist, the hallways are... More

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Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 September 2011

Stayed here in early Sept 2011 as a solo female (mid-40's) traveler. Location was pretty central. I was able to walk everywhere. Didn't take the public transport. I took a day tour to Toledo, which was very good. The breakfast and room it was served in was good. Always had yogurt, eggs, cured meats, cereal, good coffee, etc. The staff... More

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bucharest
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 August 2011

I highly recommend this hotel for the ones who want to explore Madrid. The best places, the best attractions of the city are close to the hotel. But not only the location makes the hotel a good choice, the personnel is smiling and they try to give you tips for your stay. It's not a luxury hotel, but it's a... More

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Jose Manuel Castillo Ruiz, Gerente at Petit Palace Alcala Torre, responded to this review
11 August 2011

Thank you for your visit to our hotel, and thnk you for your comment, Hopefully we will see you again, About your stairs comment, We just want to remain you that There is a lift just at the entrance that you can use if you wnat to save those stairs, Maybe you didn´t realize that the lift was there. thank... More

Edgewater, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 January 2011
1
person found this review helpful

It is billed as a 4 star however it does not even measure up to a 2 star. It is dirty, smelly, with a dis respectable staff. It is not suitable for travelers who need a clean, welcoming, place to stay. we requested early check in, higher floor, and non smoking. We left rather then submit to their "extra charge... More

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ontario
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 November 2010

I don't know how business people can stand staying in this business type hotel with a computer in every room. It is just to dark to do any work, even with all the lights on and for that reason I would never stay there again. You can't even read a book. Little desk room because tv was also on desk.... More

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See 2 more reviews by lettienets for Madrid
Dublin, Ireland
1 review
1 of 5 stars Reviewed 12 August 2010

Do not stay at this Hotel, the room we had was stinking of smoke,and was poorly lit .Even when all the lights were on during the day it still was very dark(maybe this was to disguise the dirt of the room and the damp patch on the ceiling).The hotel layout was the worst i have ever seen and lacked any... More

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marion,IN
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 May 2010

Made a reservation at this hotel for 3 nights in march for spring break.. Location during the day was good. At night location was bad. Had to leave windows open in march since the rooms were smelling real bad and dark.No proper lights. If they had proper lights you would see all the cracks and patch -ups in the walls.... More

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Coral Gables
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 17 April 2010

We chose the location for a short couple of days during the Christmas Holidays as we wanted to spend time shopping and relaxing in the center of Madrid. We found the hotel to be in a perfect location, just steps away from Corte Ingles and Puerta del Sol. The hotel's service is minimal; there is a long staircase from the... More

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Additional Information about Petit Palace Alcala Torre

  • Petit Palace Alcala Torre Madrid
  • Petit Palace Alcala Torre Hotel
Address: Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Price range (per night):* RM273 - 606

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