I arrived in Paseo del Prado to be told that next day I will have to move my bags to another location. The room I was given in Paseo del Prado had no heating and it was winter. The room I moved to next day had no heating either but was warmer because it was very small, I gather. There... More

Due to delays with our flight we were late arriving at the hostel. The hostel is located within a residential building, and finding it was difficult. The fact that the staff can't speak english (which the websites said they could) and the fact I only speak pigeon spanish made getting into the building awkward. once we got into the hostal... More

It is the WORST HOSTEL, we ever saw.. NEVER GO THERE!!!!!!!!! Our story: We made a reservation 2 weeks before we arrived. They sent back a registration e-mail, with the following details: -CHECK IN will be in an another hostel (5 minutes walk) -CHECK IN TIME: 14-23. (if its not good, please phone to the hostel) In this moment we... More

Well what can I say.I arrived late due to problems with ALSA (ANOTHER STORY) We phone the hostel to say so.We arrived at 23.20 instead of 15.00.The boss with the beard & sun glasses was there.AND I could not of seen a nicer man! He was polite and helped us no end.Yes it is basic (what do you expect for... More

As we were arriving late, my boyfriend called the hostel and informed them that our approximate time of arrival will be 01.00 am. As we arrived to the door, we rang the bell, but there was no answer. We called the hostal, and the person literally yelled in the phone that we are not supposed to ring the door bell... More

It is amusing in hindsight that places like this manage to survive. It was an extremely weird setup and I'm not normally a fussy traveller at all. I wanted to go against the grain and give this place a positive review but simply can't bring myself to do it. There are lots of other hostels around, I strongly recommend checking... More

I only stayed 1 night, but found Sudamericana to be more than adequate for the price. I was not expecting much given the reviews I read but was pleasantly surprised. Maybe the management has improved? I did notice that there was a sign posted saying that the hotel had received official compliants. Anyways, I wandered into the Paseo del Prado... More

things just kept going wrong. I didn't read any of these reviews until after I had booked the room - a single with shared bathroom for 19€. When I arrived I was expecting something weird; indeed the owner called me five minutes after my check-in time to ask where I was. When I got to the hostel (which is in... More

With such wildly-polarised reviews, you can bet the truth is somewhere in between. It's certainly not like something out of a horror film, and, in fact, there are far more positive than negative features about this place; just for openers, a double room there, with shower and toilet, cost us 65 euros for two nights (booked through Budgetplaces), and it's... More