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Magic Cristal Park Hotel

3.0 of 5
Calle Ruzafa 14, 03500 Benidorm, Spain
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Magic Cristal Park Hotel
Ranked #56 of 197 hotels in Benidorm
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922 reviews from our community

Traveller rating
    258
    326
    150
    88
    100
See reviews for
Families
385
 
Couples
239
 
Solo
17
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Glasgow, United Kingdom
1 review
1 of 5 stars Reviewed 16 June 2013 NEW

Just returned for Cristal Park, how they can rate this as a 3* is beyond me. It is at its very best 1*. Soon as the bus pulled up outside the Hotel we were greeted by a drunken stag party. Most of the people around us quoted “pity anyone staying here “We also thought the same. It was our unfortunate... More

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 June 2013 NEW

Just back from a 4 day (all inclusive) holiday at this hotel. We went out on a stag do to benidorm and booked for 20 people and got moved to this hotel the day before flying. With it being a stag do we weren't expecting much just a room really but I am writing this review as this is not... More

Was this review helpful? Yes 2

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Isle of Man, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 June 2013 NEW

Although a group of friends and I have been going to the Magic Cristal park for a few years now, this year we were very disappointed that they have switched to serving cheap brands of drinks in the bar, which might be fine for the hen and stag nights that occur often but for the ordinary holiday maker it would... More

Was this review helpful? Yes 1
Derbyshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

5 girls on a long weekend break celebrating our 40ths and the Cristal Park did the job, just! The food was ok, the all inclussive drinks were rather suspect. The rooms were basic, required updating, reasonably clean, although I'm not sure sand in the bath should be compulsory when you arrive! Also don't walk around bare foot on the floor... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW via mobile

Just back from our third stay at the Cristal Park and have booked again for September. The location could not be better, in the heart of the Old Town. Great for lots of nice walks in the evening. Magic Cafe is always the highlight of the holiday. I get slightly annoyed when people mention "too many Spanish" or "rude Spanish".... More

Was this review helpful? Yes 3
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review
14 June 2013

Dear Customer, First at all I would like to thank you for your comments, and the time they spend in writing. For us, your opinion is very important because It is a good opportunity to improve every day. All the staff work very hard to get to meet customer expectations. Magic Costablanca is a growing company, where the customer is... More

bolton england
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 June 2013

I so wanted to dissprove recent negative reviews for the "Cristal Park" But sadly I can't. Just back from 8 days All Inclusive there. Checking in was appauling. I arrived at 1.30 and told that my room would not be ready till after 3.While I appreciate that the official checking times is 3pm. It did seem pot luck as to... More

Was this review helpful? Yes 2
See 10 more reviews by sbjtBolton for Benidorm
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review
14 June 2013

We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park has different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures the satisfaction of... More

Manchester, England
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 June 2013

Having never been to Benidorm before I was expecting a bit of a trashy Blackpool type place and was pleasantly surprised it wasn't like that at all so would return - just not to this hotel. It wasn't terrible but it just wasn't great. Food - plentiful with lots of choice. Some a bit dried out and repetitive but then... More

Was this review helpful? Yes 1
See 3 more reviews by Northern_roamer2009 for Benidorm
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review
14 June 2013

Dear Customer, In Magic Costablanca We appreciate you taking the time to write this comment , as we continue to strive towards providing a quality service for all our guests and value all the reviews received from our customers to help us to improve day by day. At Magic Cristal Park we have planned with passion the All Inclusive holidays... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 June 2013

had a lovely time in this hotel -went for 4 nights all inclusive. hotel building a bit old but clean staff were all very helpful and pleasant. Food was very good plently of choice and well cooked. Beach was at bottom of street -- plenty of shoes & handbags in shops.. would definately go back !

Was this review helpful? Yes 1
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review
14 June 2013

Dear Customer, In Magic Costablanca We appreciate you taking the time to write this comment , as we continue to strive towards providing a quality service for all our guests and value all the reviews received from our customers to help us to improve day by day. At Magic Cristal Park we have planned with passion the All Inclusive holidays... More

Wolverhampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013

stayed in this hotel with my husband and young nephew for a week in june the rooms were very spacious with fridge and tea & coffee making facilitys very clean rooms cleaned every day, bath room very spacious,staff very friendly and always happy to help, food good not the best i've ever had but always something to eat, the waiting... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2013 via mobile

My friend & I stayed from 14th-17th May this year, we went just for a short break. You get what you pay for basically we paid £279 for the 5days and was definietly worth it, the food wasn't fantastic, was very repetetive but still nice. A bit of a pain that you can only get two drinks on one card... More

Was this review helpful? Yes
 
 
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Additional Information about Magic Cristal Park Hotel

Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park
Address: Calle Ruzafa 14, 03500 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Fitness Centre Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#40 Family Hotels in Benidorm
Price range (per night): RM272 - 576
Hotel Class:3 star (3*)
Reservation Options:
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