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SH Valencia Palace Hotel Reviews, Valencia

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SH Valencia Palace Hotel

5.0 of 5
Paseo Alameda, 32, 46023 Valencia, Spain (Mestalla)
Hotel amenities
SH Valencia Palace Hotel
98 traveller photos
Ranked #16 of 102 hotels in Valencia
4.0 of 5 stars 247 Reviews
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247 reviews from our community

    Trip type
Traveller rating
    103
    91
    41
    11
    1
Date Rating
Chichester, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Comfortable Modern Hotel”
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

I have stayed here often over the years (20?) since the Valencia Palace first opened and it has aged really well although not much has changed. The location is good. Next to the old river bed, it's opposite the Palau de Musica and only about 15 minutes stroll into the old quarter of Valencia. There is a public car park... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
20 May 2013

Dear Guest, First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia. On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests. We hope to have again with his presence. Quality Department SH VALENCIA PALACE***** More

Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A really good Hotel”
5 of 5 stars Reviewed 16 May 2013 NEW

Brilliant Hotel in a good position close to Valencia old town and a 15 minute Metro ride to the beach and Harbour. Pretty much central for all the attractions that make Valencia such a good holiday destination. The Hotel staff were attentive, friendly and very helpful. David at Reception spent quite some time looking to see if he had a... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
20 May 2013

Dear Guest, Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future. Yours Sincerely, Quality Department. SH Valencia Palace***** More

Apeldoorn, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed 15 May 2013 via mobile

It was one of the best stays in Spain so far. The room and bathroom were very nice, comfortably spacious and very clean. The breakfast was superb! The staff were friendly and helpful. There is paid public parking, just underneath the hotel. And they provide free valet service. One thing: the elevator was a bit small so perhaps it can... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future. Yours Sincerely, Quality Department. SH Valencia Palace***** More

Heemstede
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good price/quality”
5 of 5 stars Reviewed 11 May 2013

This hotel is well- located and has spacious rooms. Ask for rooms on the back side. They are very quiet.Nice swimmingpool and terrass. The reception was very friendly and helpfull. Very close to the park and the old town

Was this review helpful? Yes 1
See 6 more reviews by junojit for Valencia
shhoteles, Quality Departement at SH Valencia Palace Hotel, responded to this review
13 May 2013

Dear Customer, First of all thank you chose us for your stay in Valencia, Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests. Reiterate our thanks, we look forward again with his presence in future stays in the city. Yours sincerely, Quality Department SH Valencia Palace***** More

San Clemente, California
1 review
“as described + great service”
5 of 5 stars Reviewed 6 May 2013

This hotel was great, and the service by David C. at the front desk was amazing. He spoke excellent English (I live in CA), gave some great recommendations and really made an effort to help us throughout our stay. I saw some of the 3 star reviews, but you should read them as they don't make sense. Breakfast too expensive... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
10 May 2013

Dear Guest. Thank you very much for choosing our hotel for your stay in Valencia with. We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our facilities and service. We reiterate our thanks and we hope to have you here in the future. Best regards. Quality Department SH Valencia Palace***** More

Perth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great location”
3 of 5 stars Reviewed 3 May 2013 via mobile

We found this hotel nice but not 5 star as expected on positive note the location was excellent and on arrival we had a very friendly informative greeting, wi fi did not work in our room and TV was not in English you could watch news channels only in English... No movies etc... To use pool or spa you must... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
10 May 2013

Dear Guest Thank you for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the solutions. We are looking forward to see you again and have the opportunity to live up to your expectations. Yours sincerely, Quality... More

London
2 reviews
1 helpful vote 1 helpful vote
“Good but not amazing”
3 of 5 stars Reviewed 1 May 2013

Overall I thought this hotel was very nice, it rained for the whole of our trip so having a nice hotel room was vital. The room is large and well presented and the hotel itself is very nice and well located. Our major problem with the hotel was the breakfast, it was 20 Euros each which is very expensive for... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
2 May 2013

Thank you for having chosen the SH Valencia Palace for your stay in the city We greatly appreciate your comments, this encourage us to improve our service every day. We hope you choose our hotel again in future visit to Valencia. Sincerely, Quality Department SH Valencia Palace***** More

Pretoria, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“A colonial feel in the heart of Valencia”
4 of 5 stars Reviewed 26 April 2013

A nice, grand hotel in the heart of Valencia, very well situated near to the main attractions and parks. It is also close to all the transport systems. The food and services are very good, the staff are friendly and speak English fluently. The rooms were spacious and the facilities in the room were good. We enjoyed the breakfasts downstairs... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
30 April 2013

Dear Customer, Thank you for choosing SH Valencia Palace Hotel during his stay in Valencia and we sincerely appreciate your kind comments about our services. We are looking forward to see you again and thank you for write your opinion in Tripadvisor. Best regards Quality Department SH Valencia Palace***** More

Sotogrande, Spain
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
“Fabulous”
5 of 5 stars Reviewed 22 April 2013

Great rooms, clean, fantastic value. We had not pre booked but loved the location on our way to the south of France I always get uptight about parking in a city but the keys were taken and car parked. As always, the Spanish know how to run a top quality hotel. Muchos Gracias.

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
23 April 2013

Dear Customer, Thank you for choosing Hotel SH Valencia Palace during his stay in Valencia and we sincerely appreciate your kind comments about our services. We are looking forward to see you again and thank you for write your opinion in Tripadvisor. Best regards Quality Department SH Valencia Palace***** More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Booked 5 nights stayed 1”
3 of 5 stars Reviewed 19 April 2013

Hotels fine, good location , clean, breakfast old fashioned but the rooftop pool is flattered by its picture and was enclosed not open, also and this was the killer, they want you to wear a SWIMMING HAT and of course they will sell you one for €5, Victorian !! So they lost our other 4 nights stay

Was this review helpful? Yes 3
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review
23 April 2013

Dear Guest: First of all, I would like to thank you most sincerely for your words and for having taken some of your valuable time in writing to us. Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future. Yours sincerely Quality Department SH Valencia Palace***** More

 
 
SH Valencia Palace Hotel
SH Valencia Palace Hotel
4.0 of 5 stars 247 reviews
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Additional Information about SH Valencia Palace Hotel

Address: Paseo Alameda, 32, 46023 Valencia, Spain
Region: Spain > Valencian Country > Valencia Province > Valencia > Mestalla
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 102 hotels in Valencia
Price range (per night): RM281 - 468
Hotel Class:5 star (5*)
Reservation Options:
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SH Valencia Palace Hotel
Paseo Alameda, 32
46023 Valencia
Spain
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