My husband and I can't figure out why this place gets four stars. We stayed for three nights and are pretty reasonable on our expectations. The hotel is just a short walk from the train station, although it feels much longer initially with baggage! When checking in no one explained to us that you need to insert your key into... More

I felt compelled to write my first review due to the fantastic people who work in the hotel, they really made the holiday for us, from the top down. Each night I would go to reception to ask advice regarding weather and excursions (Chris) and come back with local advice which was more accurate than the internet! Cleaning ladies lovely... More

Just returned from a week half board at this hotel. On first appearance it looks very impressive however, in my opinion, it did not live up to its 4 star rating for a number of reasons. The rooms at the front of the hotel look onto the main road into Sorrento and a petrol station and are very noisy almost... More

We arrived late to the hotel due to flight times, we had a meal waiting for us in our room. Beautiful hotel and we had a lovely room. If you want a nice view make sure you ask for a room at the back of the hotel, as they look out at mount vesuvious and the pool area of hotel.... More

After reading past reviews I was worried about our trip.... Travelled with my husband for fourteen nights half board from 3rd May 2013. The hotel reception area is beautiful and the rooms are nicely decorated too. All of the hotel is cleaned to a very high standard Yes it could be noisy in the bedroom with the door open but... More

We were served instant mashed potato with our first meal. It was not good and certainly not four star. The food was the big disappointment with this hotel as it has the potential to be a great place to stay. The staff were very friendly and the reception staff were efficient when we asked to upgrade our room. We were... More

I am so glad there are more positive reviews of this hotel! After reading past reviews I was worried about our trip.... Turns out there was no need! Travelled with my mother and grandmother and stayed here for ten nights half board from 17th May 2013. The hotel reception area is beautiful and the rooms are nicely decorated too. The... More

I agree with last review - we were not expecting much based on the earlier reviews on all aspects of the hotel , however we found that our thomson rep BEN was very helpful in getting us home earlier and his free tour of sorrento was the best tour we had. The reception people were very professional ,MICHELLE managing the... More

Had a week at this hotel from MAY 10-17 and found it a very nice stay even though the reviews of previous commentators had been very critical of almost all aspects of the hotel.We were in a pool view room where the level of cleanliness was of a very high standard.The bathroom is a little tight but managable.The food was... More