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Hotel Gardenia Sorrento

3.0 of 5
Corso Italia 258, 80067 Sorrento, Italy
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Hotel Gardenia Sorrento
Ranked #35 of 99 hotels in Sorrento
4.0 of 5 stars 203 Reviews
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203 reviews from our community

What travellers say about this hotel
  • Train station(7)
  • Pool area(6)
  • Very clean(4)
  • Friendly and helpful(4)
  • Family run(3)
  • Naples Airport(3)
Traveller rating
    102
    71
    19
    11
    0
Only show reviews for Family (59) | Couples (80) | Business (2)
Date Rating
Surrey. Uk
1 review
5 of 5 stars Reviewed 19 May 2012

My sister-in-law & i stayed @ the Hotel Gardenia recently(11th May,2012). It is a small, homely & extremely friendly Hotel. The Owner/Manager, his daughter, Toni & staff were so helpful & made you feel very welcome. Our first room was quite small for the two of us so no problem was given a lovely large room in the front on... More

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Camarillo, California
1 review
5 of 5 stars Reviewed 14 May 2012

My husband and I had never been to Italy before. We enjoyed the Hotel Gardenia very much. The staff was extremely friendly and helpful. Their restaurant recommendations were very good. They took the time to talk with us and help us in any way. We would definitely go back there again. It is an intimate hotel on the edge of... More

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South Haven, Michigan
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Our family endorses Hotel Gardenia if you are staying in Sorrento! It is ocated on one of the main streets of the city and it is an easy 10-15 minute walk to Piazzo Tasso (the main square). Every morning we had a large continental breakfast served by smiling staff. The lobby was comfortable and the bar a nice touch. It... More

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Sharpsburg, Maryland USA
1 review
5 of 5 stars Reviewed 25 April 2012

We stayed at the Hotel Gardenia from March 30, 2012 till April 7, 2012. Our experience was mostly a good one. The one thing that was a little upsetting was that we were under the impression that the Breakfast Buffet was included, which were told upon check-in, was an extra charge; so we never had the buffet, and cannot comment... More

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Magali Jumel, Responsabile relazioni pubbliche at Hotel Gardenia Sorrento, responded to this review
11 May 2012

Thank you very much for your kind report. We are delighted that you have spent a pleasant stay at the Gardenia. We are very sorry about the misunderstanding concerning breakfast. Quite rightly, our full buffet breakfast is included in the room rate for those who book directly on our website or on the most popular portals. Very seldom and only... More

Cork
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Four of us (two couples) spent 6 nights in Sorrento the week before Easter. Hotel Gardenia was recommended to us by a young couple who had visited Sorrento a few years ago. Having read mostly good reviewsof the hotel we booked directly with the hotel (over the phone). We travelled to Sorrento by train from Napoli, having taken another train... More

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LONDON
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 April 2012
2
people found this review helpful

Clean and spacious hotel with a good breakfast in the morning (if you have a sweet tooth then you're in for a treat!). The room was clean and well-appointed - yes, no tea-making facilities but this is Italy after all... The 20 mins walk to town gets tiresome after a while (especially on the way back) but should not be... More

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Magali Jumel, Responsabile relazioni pubbliche at Hotel Gardenia Sorrento, responded to this review
11 May 2012

Thank you very much for writing to us about your experience at the Hotel Gardenia. Your suggestions are very precious to us: they will help us, without doubt, to improve the quality of our services. We offer three room types: superior or sea view rooms, comfort or side rooms, standard rooms which are slightly smaller and in some cases are... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

Should rename to Hotel Loud. We had a room toward the front, air was not working, so the balcony door had to stay open. Good location, 15 minute walk to train and downtown area. Rooms were clean, beds comfortable. We only had trouble with one of the staff, a man who seem bothered if you needed anything. Ask for some... More

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Magali Jumel, Responsabile relazioni pubbliche at Hotel Gardenia Sorrento, responded to this review
11 May 2012

Thank you very much for taking your time to write about your experience at our hotel. Your comments, especially the unflattering ones, are most welcome and they will give us the strive to improve ourselves in our daily duties. We have never hidden the fact that our Hotel is situated on the main street leading to the centre of town... More

Essex
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

Just returned from a wonderful trip in Sorrento. The hotel was clean the rooms small but well furnished with plenty of cupboards and drawers but no tea or coffee making facilities and a locked fridge that you needed to pay to use (bizarre). It is quite a hike into the main town and you have to be careful of the... More

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Magali Jumel, Responsabile relazioni pubbliche at Hotel Gardenia Sorrento, responded to this review
11 May 2012

Thank you very much for sharing your comments regarding your staying at the Hotel Gardenia. We treasure immensely your comments to constantly improve the quality of our services. The unpredictable weather does not allow us to open our outdoor swimming pool in April. In fact, this is clearly marked on all websites including our own, informing our clientele that the... More

Latrobe, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

Handy location to town (about a 15 min. walk to train and most shops), but noisy with barking dogs and street noise. Clean, but lacked several simple amenities: box of tissue, availability of ice (when requested, we were given 3-4 ice cubes in glass). But, the most disappointing feature was the staff who seemed annoyed to be in the hospitality... More

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Magali Jumel, Responsabile relazioni pubbliche at Hotel Gardenia Sorrento, responded to this review
11 May 2012

We are very disappointed to read your unsatisfactory comments and, above all, we wish to express our sincere apologies for such inexcusable behaviour. We have been in the Hospitality Industry for over thirty years and to be honest this is the first time we have to deal with such an upsetting review. Our Staff has always been our resilient highlight... More

Apt, France
1 review
4 of 5 stars Reviewed 28 March 2012

We liked the friendly welcome by the lady manager and her staff. Our room was impeccably clean and it was comfortable, although on the small side. A spacious parking area was a particularly welcome surprise in this crowded town. The walking distance to the centre is still quite reasonable, but one must take care not to forget things to fetch... More

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Additional Information about Hotel Gardenia Sorrento

Corso Italia 258, 80067 Sorrento, Italy
Price range (per night):* RM415 - 666

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