It's a shame that the location is so bad, because anywhere else and this hotel would be top of any list. We arrived via train and walked through the neighbourhood to get to the hotel, and we both felt intimidated. We've travelled to loads of places and stayed in some really dodgy areas but this was right up there -... More

my friend and i arrived at the hotel and we were a bit upset because of the area. it is in the historic centre of naples which isn't very clean. however a very nice member of staff called Elena, convinced us to stay and upgraded our room for free. the suite we got was absolutely beautiful, clean and gorgeous. they... More

Palazzo Caracciolo lived up to its reputation of being a fine hotel. We booked a junior suite for five days and we were not disappointed. Room was spacious and breakfast was very good. The advantage of this hotel for visitor who wish to visit Pompeii, Herculaneum, Sorento and Vesuvius is that it is less than a 10 minute walk from... More

Naples isn't for everyone. Walking to the hotel from train station across the Garibaldi Piazza (under mass repair) we saw two women fighting and stolen goods being sold on the corner. A ten minutes later into the walk and you start to get it. This City is more vibrant and raw than any other we have seen. Like a Brick... More

My family and I stayed at the hotel in the first week of June 2013 before a cruise and I wanted to give a review. First, the hotel says they are air conditioned but do not believe the listing. My family and I asked numerous times if there was something wrong with the system to only get a response like... More

Lovely building furnished in a trendy style - if you like that sort of thing. Cramped bedrooms - we paid a so called "superior" one and were told at reception that their superior ones were "standard" ones...so what are their standard ones like? miniscule? Not having much room to move round the bed we put a suitcase on the top... More

This palatial and luxurious hotel is a haven in an area rather less salubrious. Not far from Naples Central Station we decided to walk to the hotel but found the way littered with unsavoury rubbish and equally unsavoury-looking people. When we got to the hotel it was protected by a chain-link rail around the frontage, security guards, and the receptionist... More

... stylishly renovated. Good location for visiting the old city. Rooms and bathrooms were a good size for a city centre hotel. Our only criticism would be of the bar /restaurant staff who had a take it or leave it attitude; there were three of us staying, on the second morning two of us went down to breakfast first and... More

This was the most expensive hotel we booked during our trip to Italy & it was so not worth it. The Rooms are ok, nothing special - The kind of rooms you would expect at any good 4 star hotel. The Room had a comfy bed, a small sofa, a mini bar, LCD & iPhone Dock. The biggest let down... More