Last September my wife and I had a terrible experience with Europa Grand Hotel is Naples. We had booked it online through booking.com, based on the positive TripAdvisor reviews. We were treated appallingly. It began when the guest in front of us asked to be changed to another room and the receptionist obliged. But then when we tried to check... More

With its location right across from the station, friendly staff, and decent if worn rooms, it's a good budget choice. I'd pick it over a private room in a hostel. I wish we'd stayed here the first night!

There were several hotels I was looking for in this area right next to the train station. Granted, I chose the neighborhood and was stunned to see how filthy and dagerous it was. The streets were polluted and it was unsafe to walk around the area. Nevertheless, the hotel was fantastic. The breakfast was good, the receptionist was informative, and... More

This hotel is very good located, almost next to the main train station in Naples. The only thing is that the area between the Station and the Hotel is crowded with homeless and a bit dark. I don't recommend walking by at night through that area. I recommend a lot of common sense while walking around. The hotel itself is... More

If you forget the area (near the central station, lot of homeless, quite dirty) the hotel is ok, has style. We had a room to the street, but well insonorised. Close to the old city. Breakfast ok, for Italian standards.

Great location for brief transfer point. Do not count on any vacation experience here. Front Desk area, bar area, fine. Room......the pits. Noisy air conditioning, malfunctioning windows,shower didn't drain, and one other thing that was not cool. Don't remember. Again, there was three beds for my wife and I. ?????? Just not the vacation hotel. Try a hotel with a... More

Let me start off by saying that the actual hotel itself was actually OK, but the service was ABYSMAL! First off, the "environs" surrounding the hotel leave something, no, A LOT to be desired. The blocks around the hotel are literally strewn with HEAPS of trash - everywhere. I'm from New York, so I'm used to the grit, by let... More

The room is good the staff is helpful but someone stole my cell inside the room. My Brazilian cell was inside my suitcase in the room they opened and took. That was not nice. The rest of the hotel is ok, but if I knew that I would not stayed there. And when I complained with the manager he sad... More