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All 1,262 Rome hotels

Hotel Hassler

5.0 of 5
Piazza Trinita dei Monti 6, 00187 Rome, Italy
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Hotel Hassler
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84%
Ranked #91 of 1,262 hotels in Rome
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329 reviews from our community

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Date Rating
Phoenix
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

The hassler didn't miss any details. The hotel was so beautiful, so elegant and incredibly romantic. As we walked in the lobby our jaws just dropped. However the beauty of the hotel was second to the service that was provided. While having a cocktail in the lobby bar, the hotel bar manager Andrea introduced himself and with a true genuine... More

Was this review helpful? Yes 1
idf
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 12 June 2013 NEW

Used to higher end hotels we chose to stay at Hassler hotel based on its reputation. This proved highly disappointing and shows this hotel needs major managerial revamp as well as rooms revamp! Airport pick up : need to call concierge three time to figure out where is pick up car that was arranged , when driver turns up after... More

Was this review helpful? Yes 1
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
17 June 2013

Dear Guest, Greetings from the Eternal City! Thank you for taking the time to share your impressions, which I find extremely important – whether they be positive, or as in this instance, negative. The information I receive becomes a fundamental tool to monitor and improve services. I was sorry that the room allocation was not what you expecting and that... More

Arkansas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 June 2013

My husband and I travelled to Italy to celebrate our 20th Wedding Anniversary and decided to go all out and splurge to stay at the Hotel Hassler. We do not regret it one bit! The luxurious accommodations and access to the private rooftop bar made it a place to remember. The location and views cannot be beat either. The concierge... More

Was this review helpful? Yes 1
See 3 more reviews by alandmichelle for Rome
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
7 June 2013

Dear Guest, I would like to thank you for having chosen to stay at the Hassler while in Rome, to celebrate your 20th wedding anniversary and also for having taken the time to give us your comments, which were much appreciated. My aim is to succeed in meeting every client’s expectation, so your note of praise, gave me great satisfaction.... More

NYC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

Hotel Hassler, situated on the top of the Spanish Steps, is truly wonderful. Set atop the city, the feeling of being away from the tourists below is splendid. Upon arriving, the ornate beautiful lobby is brimming with class and history. It is not old looking in the sense that it is outdated, it's just classic and clean. The rooms are... More

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DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
7 June 2013

Dear Guest, First of all I would like to thank you for having chosen to stay at the Hassler while visiting Rome, but also for your lovely note full of appreciation. My goal is to always offer perfection in service and ambience so I appreciated you sharing your satisfaction concerning the rooms, the breakfast, Imàgo, the service and the view.... More

Wolfenbuettel
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2013

During our stay at Il Palazzetto we twice had dinner in the Palm Court restaurant downstairs in the Hassler hotel and both meals were quite simply superlative, the food was imaginative and beautifully presented, the waiters could not have been more attentive and the excellent pianist rounded up the perfect meals. This restaurant is quickly becoming one of the IN... More

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See 4 more reviews by Hitchcock2 for Rome
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
28 May 2013

Dear Guest, I would like to thank you for having chosen to stay at Il Palazzetto while in Rome but also for having taken the time to share with us your satisfaction in dinning at our Palm Court Restaurant. I was delighted to learn that we met your expectations in every way and that you fully enjoyed our service, care... More

Firenze
Top Contributor
91 reviews 91 reviews
47 hotel reviews
Reviews in 30 cities Reviews in 30 cities
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 21 May 2013

Hassler is an istorical lux hotel located in Trinità dei monti, the upper part of piazza di Spagna. No doubt the location is a dream, it is like being inside a dream. The hotel has two souls, the old part (a little dusty) of the common spaces (hall, breakfast room, elevator not efficient, some rooms, an amazing terrace but with... More

Was this review helpful? Yes 2
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
28 May 2013

Dear Guest, First of all I would like to thank you for having chosen to stay at the Hassler while in Rome, but also for having taken the time to share with us your impressions. As to your comment about a part of the hotel “a little dusty” - I am happy to inform you that we have renovation works... More

New York City, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 20 May 2013

We had just stayed at the Hotel Hassler in Rome for several nights. Rome graced us with perfect sunny days, warm high 70's in the daytime, cool 60's at night for outdoor dining. The Hassler was comfortable and perfectly situated on the top of the Spanish Steps. But there is one thing about the Hassler that I think over time... More

Was this review helpful? Yes 2
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
28 May 2013

Dear Guest, First of all I would like to thank you for having chosen the Hassler, while in Rome, but also for having taken the time to give us your comments. I have taken good note of your impressions concerning the need for some restyling. Actually, renovation works have already begun and are only a minor aspect of a longer... More

Rome, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013

just finishing a 5 night stay at the Hassler hotel in Roma. I have never written an on-line review yet feel compelled to write given the mixed reviews I read prior to arriving. The service was exceptional in every way and would highly recommend the hotel. The highly professional staff go out of their way to ensure your stay is... More

Was this review helpful? Yes 2
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
22 May 2013

Dear Guest, I would like to thank you for having chosen to stay at the Hassler while in Rome but also for having taken the time to share your lovely words of appreciation. All comments I receive from my clients, are very much appreciated and a necessary tool to understand if I succeed in my aim to render each and... More

Daytona Beach
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 May 2013

This is my new favorite splurge hotel in Europe. The staff members are professional, the service excellent. The sunset views of the Eternal City from the terraces of suite 503 are priceless. This was the perfect ending to our girls' trip to Rome.

Was this review helpful? Yes 2
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
21 May 2013

Dear Guests, First of all I would like to thank you for having chosen to stay at the Hassler while in Rome, but also for having taken the time to give us your beautiful comments of praise. Since my aim is to be able to meet every client’s expectation, your note about the service and the view gave me great... More

Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Lots of hotels advertise their location near the Spanish Steps, but the Hassler is truly the only one literally at the top of the famous steps. The location is perfect---centrally located, with magnificent views of the city-- and is what makes the Hassler so unique, and worth the high price tag. It was fun (and exhausting) to have to climb... More

Was this review helpful? Yes 1
DirezioneHassler, Direttore generale at Hotel Hassler, responded to this review
15 May 2013

Dear Guests, First of all I would like to thank you for having chosen to stay at the Hassler while in Rome, but also for having taken the time to give us your beautiful comments of praise. My aim is to meet every guest’s expectation, so your note about the location, your Suite and the service was gratifying. I was... More

 
 
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Additional Information about Hotel Hassler

Also Known As:
Hassler Hotel Rome
Address: Piazza Trinita dei Monti 6, 00187 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotels in Rome
#17 Romantic Hotels in Rome
#36 Luxury Hotels in Rome
#153 Family Hotels in Rome
Price range (per night): RM1,453 - 3,582
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Hassler Roma is the legendary five star Rome luxury hotel at the top of the Spanish Steps, residence of choice for a memorable experience in the Eternal City. In the heart of the city’s historic center, the Hassler is one of the best hotels in Rome, minutes from Via Condotti as well as important monuments and landmarks, including the Pantheon, St. Peter’s Basilica, the Coliseum, the Villa Borghese gardens and The Trevi Fountain. Owned by President and Managing Director Roberto E. Wirth, fifth generation of a famous Swiss dynasty of hoteliers, the Hassler Roma hotel offers 95 unique rooms and suites. Magnificent dining options within the hotel include the Michelin-starred Imàgo, the Salone Eva and Palm Court Restaurants and Hassler Bar, and Il Palazzetto Restaurant & Wine Bar nearby. Elegance, style, the highest quality service and discretion have made the Hassler Roma the very symbol of international hospitality. ... more   less 
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