The hotel is in a Central location and the staff is very helpful. However the first day that we were there sewerage backed up into the tub and bidet. This created a very unpleasant odor in the room. The hotel staff did work on it immediately but were not able to correct the problem until the next day. We had... More

We absolutely LOVED this hotel. We started our 2-week trip to Italy at Hotel Mascagni and it was such a wonderful beginning to our adventure. The hotel is located just a few minutes’ walk from the train station, the Spanish Steps, the Trevi Fountain and other great sights, restaurants and shopping. The staff at the front desk greeted us very... More

Last weekend, we were on a short vacation in Rome. Hotel reservation made through HOTEL.COM. We booked a Triple room, intending to get a large room, but, we got a tiny room for two people. We have ascertained that this room price is significantly lower, from the price we paid. However, the hotel refused to charge us by the set... More

A short walk from the station. Comfortable room & beds. Busy street but good sound insulation and air/con. Staff very helpful with maps, suggested routes and recommended a very good restaurant. Breakfast good, particularly the homemade bread. Ideal location. We are no spring chickens but were able to walk to all Rome's major sites. Desk organised a (fast) car to... More

My husband and I used a popular booking engine to book our stay at this hotel shortly before our arrival. When we got to the hotel, the clerk informed us that they had been booked prior to our reservation being made, however, they were happy to pay for a cab to take us to their sister property located 5 minutes... More

The hotel was good and clean. Friendly staff, tea and coffee in the room. Basic tv channels so got. Very sick of the choice of bbc world or CNN but didn't come to Rome to watch Tv. The breakfast was a bit poor as didn't seem to have any fresh orange juice or fruit salad but this really is a... More

This trip was a 60th celebration for my school friend and I. I arranged this hotel through Avios, so cannot comment on value for money. From the moment we arrived at the hotel we were looked after. The desk staff were so helpful with maps, tickets for the sightseeing bus, getting us taxis (it was easier than to keep getting... More

Everything about the experience during my time at this hotel was excellent. Lovely rooms, excellent breakfast, wonderful staff and a great location. The team coped with the group of 9 ladies very well and nothing was too much trouble. Transfers from the airport were booked via the hotel and for 5 of us the €80 tariff was reasonable. The breakfast... More

Our third time at the Mascagni. A clean ,friendly and very well located hotel. The staff at the reception are obliging and very knowledgeable about the area and surrounding restaurants. We have recommended this Hotel to all our friends who plan to visit Rome