This a good hotel for travelers. Rooms comfy. I had to get ventilator checked as the room a bit of a stench. Staff could be a bit aloof & hotel is located in a residential area. Service is average. A typical hotel for business stay-over. Good value for money.

We booked this hotel for its spa and quiet location. We have stayed at another Mercure hotel which was previously a Ramada, and so were a bit cautious as we'd noticed a decline in their standards. Firstlly - if you are about to book this hotel... Don't! If you have already booked this hotel and can't refund, good luck... The... More

let me first of say that i am american, i know in most cases that is against me. my standards are only from hotels mostly in america but also including Australia, Hong Kong, japan, and mexico. first of let me say that the staff is very friendly. it kinda starts going down hill from here, the beds are like box... More

... I chose the Hotel as per usual: for its swimming Pool and not in town, as I was on a very romantic getaway.... I would point out firstly the spa and the pool which were spotless. The pool was empty (just as i like it). We have tried Hotel food, which was OK but definitely overpriced. We have worked... More

I had stayed at this hotel for a business trip and i have to say that i was really surprised !! The staff was really friendly and professional. Especially the front office supervisor was really helpful to me in some occasion i came across during my trip and also suggested me one of the best restaurant of the city, in... More

i had stayed at Mercure Roma West for 5 nights on holiday. the hotel staff were friendly and quite helpful. the room was neat but most of the days, the housecleaning had not done a good job at cleaning. the sheets were never changed nor the towels, the rooms were not much vacuumed. the location was very far from town... More

My partner and myself had a wonderful time at Mercure hotel. We needed a break and indeed we had some quality time. It was quiet and peaceful. Staff were supportive and high quality standard environment. Generally, all went well and I would recommend Mercure hotel to anyone that would need a break. Many thanks to the team. Ellen and Noe