Aside from the cleanliness and close proximity to St. Peter's and the Vatican, the staff was fantastic! Someone is at the desk from 8am-11pm, later if you request a late arrival, and they were always helpful with directions, bus and metro info, booking tours (which they did for us), and will accomodate all reasonable requests. In fact, we did our... More

Rome is beautiful. The residence suites is the worst place i have ever stayed. From check in to departure the staff were rude and unhelpful and sometimes very upsetting. Dont know if it is because we were a group of women that we were treated so badly but from talking to other british travelers staying I think everyone has a... More

Please do not use this hotel. I am writing this order to protect others from what is the worst holiday experience I have and indeed any one I have told about this hotel has ever come across. A summary would be our rooms were nothing as described and we were asked to pay 40euro to use the kettles in the... More

I come to Rome twice a year - I always stay at this hotel and I highly recommend it. The residence is a true secret jewel in the chaotic Rome - only steps away from the Vatican, from its roof terrace you have a breathtaking view of Saint Peter's. On this roof terrace, the owner created a cozy place with... More

I am just back from a month in Rome where I lead a study abroad trip with 12 university students. Because our usual residence was booked, 6 students stayed at this residence, 3 in each room. The rooms were so small that the bed in the "living room" required the table to be pushed against the wall where the kitchen... More

I have just arrived back from a 3 night stay with a friend at The Residence Vatican Suites. This hotel is absolutely awesome. It is a few minutes walk from The Vatican itself and only a 15 -20minute walk in to the main strip, or a 5-10 minute bus ride. The location is spot on. 3 mins walk and their... More

Do not expect any customer service at this hotel. The "liquid" breakfast was supposed to be from 8am to 10:30am each day. The days we were there, no one showed up to open up the room holding the liquids until after 8:30am if at all. The office is staffed some of the time. We picked up our keys from an... More

Great place, great people, always friendly and helpful. More

We stayed 4 nights in this poor excuse for a hotel. Really it a basic apartment building that lets its very basic (though admittedly clean) rooms by the day. It is not really a hotel in any other sense - no bar, cafe,intermittently manned reception. Whilst each room is supposed to have air conditioning in fact it simply makes a... More