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All 88 Genoa hotels

BEST WESTERN Hotel Metropoli

3.0 of 5
Piazza Fontane Marose, 16123 Genoa, Italy (Piccapietra)
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BEST WESTERN Hotel Metropoli
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88%
Ranked #6 of 88 hotels in Genoa
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378 reviews from our community

Traveller rating
    159
    172
    30
    14
    3
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Families
107
 
Couples
107
 
Solo
28
 
Business
40
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vienna, Austria
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 June 2013 via mobile

The location of the hotel and also the view over the Piazza Fontane Marose could not be any better and the staff is very helpful and friendly. Too bad that the room (in particular the tiny bathroom) are pretty worn down already and also lack accurate cleaning. I think it I not too much asked for to have the interior... More

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Customer_Care1, Direttore generale at BEST WESTERN Hotel Metropoli, responded to this review
15 June 2013

Thank you so very much for taking the time to write on this informative website. Your feedback is really appreciated not only from other travelers who find useful info but also helpful to US, to improve our service and make it better and more suitable for everybody. We are glad you found the location satisfactory and the staff pleasant too... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 June 2013

There were six women who stayed here for one day and night. Great location for shopping and very close to the airport. Breakfast is included with room stay but we left for the airport before they served breakfast at 7:00 am. However the hotel was very gracious and supplied us with coffee and packaged breakfast items. So we quickly ate... More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
14 June 2013

I remember your arrival and how excited you were about the whole trip! Hope all your shopping bags fit in your luggage ;-) I can picture 6 women seized by shopping spree especially if you choose to stay at Best Western Hotel Metropoli which is just in the heart of the main shopping area with unique local boutiques together with... More

birmingham
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 9 May 2013

did not expect too much but from arrival to departure it was a pleasure. Staff very friendly excellent english and could not be more helpful. This is a fantastic location for all sightseeing trips. Rooms big enough and beautifully clean and well air- conditioned, all facilities nice good quality. Breakfast lasted us most of the day as a great selection... More

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See 5 more reviews by gerry r for Genoa
Customer_Care1, Responsabile relazioni pubbliche at BEST WESTERN Hotel Metropoli, responded to this review
14 May 2013

Wow! This is what I call to exceed someone’s expectations! I Love it!!! Thank you for telling us and everybody else what did you like of your stay at the Metropoli and also for the compliments! Hope to welcome you another time, maybe there will be something different on our breakfast buffet…gotta find out! Cinzia Customer Care BEST WESTERN Hotel... More

Belfast
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2013

pro's: very friendly reception-staff: couldn't have been nicer, & after the first day, they knew which room-key to give me without having to be told. very clean room: not a speck of dirt anywhere, with new sheets every day, & toiletries topped up regularly. nice & quiet inside & outside hotel at night. safe in each room. very comfortable bed.... More

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Customer_Care1, Responsabile relazioni pubbliche at BEST WESTERN Hotel Metropoli, responded to this review
14 May 2013

Well, to be honest we can be fully satisfied for this comment of yours ;-) the con’s are not bad at all and the pro’s are almost the doubles!!! Thank you for taking the time, really! And come back again! Cinzia Customer Care BEST WESTERN Hotel Metropoli More

Stamford, UK
1 review
5 of 5 stars Reviewed 17 April 2013

Needed a room for 2 adults and 2 children and we were alllocated a lovely spacious room 313 with large double bed and bunks. There was plenty of space, high celings and 2 balcony windows. The hotel offered free wifi which was great for the kid's gadgets and they also offered free business facilities - pc and printer etc so... More

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Customer_Care1, Responsabile relazioni pubbliche at BEST WESTERN Hotel Metropoli, responded to this review
14 May 2013

Considering how much the modern cruiseships are comfortable and luxurious, I am so proud you have such a nice memory of your experience here at the Metropoli! Glad you got a good use out of the computer in the lobby and the free wi-fi. I hope you will have the opportunity to come back again another time.. Take care Cinzia... More

Evanston, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 March 2013

After staying at this Best Western in Genoa, I'm going to have to give this chain a closer look. We had a quadruple room for a family of four. The kids loved the bunk beds. We were on the top floor, with a great view overlooking the plaza below. Great location right next to a pedestrian shopping street that leads... More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
8 April 2013

I am happy you discovered us and all our services designed for kids and the most careful parents' needs. Children find delicious goodies at breakfast and markers, pastels and stuffed animals to play during their stay. Out of the Metropoli what is more they can live the amazing experience of the aquarium and all the other attractions of the old... More

Togliatti, Russia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 February 2013

Lovely hotel in the center of Genoa, the room is very clean, well-washed, breakfast very variety.Hotel be a 10-minute walk from Porto antico and Acquario, there are stocks with a gift of tickets to the aquarium, the largest in Europe, is very interesting with lots of marine animals . loved it.

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See 2 more reviews by Svetlana K for Genoa
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
4 March 2013

Did you know kids have the opportunity to sleep besides the shark tanks overnight? Well if you are too scared, of course we are ready to welcome here at the Metropoli ;-) but this is just one of the great experiences you could live at the Aquarium that will open a new underwater path designed by Renzo Piano in a... More

Milan, Italy
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 February 2013

A rare find in terms of hotels in Europe that cater to children. They set up the children's beds with plush toys for each of them. Without being spacious, the room was the right size. Breakfast was outstanding and again, had cutlery and plastic dishes for the kids. The hotel's location was excellent and we had fun walking around the... More

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
5 February 2013

We Love to cuddle the little ones with toys and spoil them during breakfast, with quality products studied for them, to start a wonderful day off to the Aquarium or around the city. We are for kids 100% and I am really happy you and your family enjoyed your stay. Come visit us again.. Cinzia Customer Care BEST WESTERN Hotel... More

PHL
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 29 January 2013

I chose this hotel because it is centrally located, with taxi stands right out front, on the way to my cruise on the MSC Splendida and when I returned after 7 days back to Genoa. A supermarket COOP in walking distance helped to get some Italian food shopping done before my trip back to the US. A very good breakfast... More

Was this review helpful? Yes 1
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
5 February 2013

Definetly our location is one of our musts. It sounds like yours has been a very good vacation between the cruise on our beautiful Mediterranean Sea and your stay here at the Metropoli and I can only say thank you for your time and invite you to come back again and see what other things we are planning for our... More

Rio de Janeiro, Rio de Janeiro, Brazil
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 January 2013

Metropoli is well located just in the heart of the main sites of Genoa. I was travelling with my family (4 total). The room was very confortable. Breakfast delicious and people amazing. It is a great option for those travelling to Genoa.

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Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review
5 February 2013

Wow, thank you so much for calling us “amazing”…I love that! And we are all so proud you were willing to write and share about your experience at the Metropoli. One of our goals is to be part of the great experience of discovering out beautiful city and its treasures! Thank you Cinzia Customer Care BEST WESTERN Hotel Metropoli More

 
 
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Additional Information about BEST WESTERN Hotel Metropoli

Also Known As:
Best Western Metropoli
Best Western Genoa
Genoa Best Western
Address: Piazza Fontane Marose, 16123 Genoa, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet
Hotel Style:
#4 Family Hotels in Genoa
#11 Business Hotels in Genoa
Price range (per night): RM410 - 551
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Within two months time we renewed 14 rooms and build a brand new one adding an extra room to the total available number.The rooms have a new modern forniture style, new wall's colour, new bedspread which is a comforter with memoryfoam matresses, new courtains. All rooms are equipped with 32"LCD tv and the brand new Safes. ... more   less 
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