This is one of the weirdest hotel experiences ever. You can't find it, even if you are outside the door, and once buzzed in you still can't find it (unless you have been here before). Then there was no staff outside of a lone receptionish. I had to lug the luggage around....then they gave me a place in another building... More

We spent a 2-day weekend in this hotel. Well, it may not exactly qualify as a four-star hotel with all of you (it has limited service), but if you are looking for comfortable and recently refurbished rooms / bathrooms in the old city, then this may be a perfect place to start your visit of Genoa. We stayed in an... More

The hotel is ideally situated in the heart of Genoa in a beautifully restored old building that has maintained all its original charm. The staff is exceptionally nice and accommodating and the hotel is comfortable and clean…I truly recommend it.

Hotel is located in old Palazzo. Access is trough slippery outdated, unlighted black marble stair case, very dangerous when raining outside. I had the occasion to fall in it to confirm. Reception is modern but upholstery is not very clean as breakfast in the lobby on the sofas, in the morning. The bedrooms in main building are small, recently refurbished... More

We had a great 3 day stay in this hotel. The rooms are gorgeous, big with high ceilings. Some of the people in the group had also a really nice flat overlooking the cathedral. Internet was free. The only drawback would come from the breakfast which is really simple and maybe the service which was not that professional but still... More

Having had an excellent stay at the hotel last year, I chose it without any qualms for my week long vacation at Genova this year. However, I have to say that it was a really disappointing experience, primarily because the management was so poor! Although I had booked rooms well in advance and confirmed via email, I arrived late evening... More

Once you find this hotel it is great. Situated in a corner of Piazza San Lorenzo A small plaque over the closed iron door indicates the position of the hotel. May I suggest on arriving ring the bell and ask for help or walk into the large lobby leave your luggage and walk up the marble staircase to get advice... More

"Hotel" is very, very hard to find. Only a small plaque on the outside of a run-down building in the square. Could not see the name from over 6 feet away. Had to be buzzed in through a grungy door and then walk up 2 flights of stairs with the luggage (someone did help with two of them). With the... More

I chose this hotel as a birthday gift for my husband but was a bit disappointed. The rooms are very nice (they gave us one with a view on the Dome) with a very beautiful design and nice bathrooms, however the service is very poor. Whenever we came to the tiny reception, we always had to wait at least 15... More