Dear Guest, We thank you for your review written on the occasion of your stay at the Excelsior last August. We are delighted you enjoyed your stay appreciating above all the property location and the Beach Club with the infinity outdoor pool. We wish to inform you that, regarding our acconodations, in this last year we had lots of works... More

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you appreciated the location of the property, very closed to the main attractions as Portofino and the fabulous Cinque Terre. Regarding the property, we thank you for your compliments about the view from the hotel... More

Dear Guest, First of all let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed the experience of being our Guest appreciating above all the property common areas as well as the rooms and their position. Regarding your remarks about the service at... More

Dear Guest, We are pleased you found the hotel lovely and the location great. Moreover, we are delighted to hear that our Staff are excellent. Concerning your remark about the lack of variety of our Breakfast, we would like to specify that on a very limited number of days in low season our Buffet Breakfast was arranged at the Yachting... More

Dear Guest, We are delighted to hear thay you spent great Easter holydays with us. We are happy that first of all you so positively evaluated our Staff and service and that you appreciated the hotel's position and views. We have also taken note of your remark about the lack of weights at our Fitness Centre, which is available free... More

Dear Guest, Many thanks for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you enjoyed our property and particularly appreciating our Buffet Breakfast as well as the service and the room. We thank you also for your comments regarding the position of the hotel, very closed to the town... More

Dear Guest, Further to your review written on the occasion of your recent stay at the Excelsior Palace Hotel, we are awfully sorry to read that you don’t consider the Excelsior a 5 star lucury hotel. We inform you that we obtained this classification reflecting the high standard of quality required for a 5 star luxury hotel regarding the service,... More

Dear Guest, We thank you for your kind review written on the occasion of your stay at the Excelsior last year. We are delighted to read that you keep a good memory of your holiday appreciating the great view on the Portofino Coast from the hotel as well as our service and the staff. We hope we will have the... More

Dear Guest, We thank you for the time you dedicated in writing your review about the Excelsior Palace. We are delighted to read that you fully enjoyed your weekend at the Excelsior appreciating above all the service, the check-in procedures as well as the stunning view from your room. As you wrote, even if the weather conditions were not so... More