As I noted in a previous post the Hotel Cruise is an excellent hotel for business travel so I stayed there again for four days the week of May 6th.The rooms are large, well appointed and clean, location to the motorway is excellent, and there is free Wifi and parking. The staff is very helpful and friendly. My overall stay...
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Reviewed 9 November 2011
Dear Guest,
Thank you for your kind review and precious comments. I am very sorry about the problems you had with our wifi connection during your previous stay. We did indeed experience some technical problems during the period in which you stayed with us but the problem has now been solved. We do hope that you will choose Hotel Cruise...
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I stayed at the Cruise Hotel with my son in May 2012. The Hotel is close to the motorway, but you do not have to worry about the noise, you don't hear anything. The Hotel is modern and in an Industrial area, with shops & fast food close by.
The Rooms are well furnished, the beds comfortable, the Bathroom spacious....
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Dear Guest,
Thank you for your kind review. I am delighted to read that you and your son enjoyed your stay with us and that you will visit us again in future. I'm also very pleased to hear that you appreciated our spacious and sound proof room, the free car park with CCTV cameras as well as the wifi which...
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This hotel was perfect for us when travelling back to UK from centrall Italy. My husband booked it (not knowing it was near to shopping outlet) but the hotel was stylish inside and the staff very helpful. The food was excellent in the restaurant and again the staff were very considerate, the food wasn't cheap but worth the money as...
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Dear Guest,
Thank you for your positive review and for your compliments which I will be very pleased to share with my team. It's great to hear that you had an excellent food experience at our restaurant; our chef is very fond of his specialties both in terms of flavor and presentation. I am also very happy that you found...
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I visited the Como lake region on March 29th 2012 and this hotel was a very good choice, namelly because:
1) Very large Accomodation (2 Adults + 2 children);
2) Greate breakfast;
3) Free parking;
4) 10 minutes from Como Lake, easy acess by car;
5) Quiet place;
6) Friendly staff, good atmosfere.
I would saty here again and highly...
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Dear Guest,
I cannot thank you enough for your very kind feedback on your recent stay with us. I will certainly pass your positive comments onto all of my team.
It is great to read you enjoyed the quietness of the hotel, the large room the buffet breakfast and that you found our hotel easy to reach by car. We...
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The hotel is located in Como suburbs, next to shopping centre which for me was not the best location.... as this is pretty far away from Como's attractions, however the service is very good and helpful. Breakfast quality is ok - nothing unual but fresh and tasty. Dinner menu is not too big and the food coulld be better... but...
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Dear Guest,
Thank you for your review and helpful feedback following your recent stay with us. I am pleased to hear you felt that although we are not right in the centre of Como, our general services made up for the location and that you would recommend our hotel to other travellers. Hotel Cruise is a business hotel at a...
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Internet is not free and I even payed for it and it didn't work !
Breakfast is very poor.
Nice and big hotel but details are missing.
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Dear Guest,
Thank you for your review and for your comments. I am very sorry for the inconvenience you encountered with our internet connection. We did indeed experience some technical problems over the past few days and our technicians have now solved the problem. Although these problems do not occur very often, as a standard procedure our reception always refunds...
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This is a modern hotel just off the freeway heading north from Milan towards Lugano?Switzerland. The rooms are spacious, comfortable and well appointed with a nicely finished bathroom and secondary sliding door between the bedroom and entrance door to the room. This means the room is nicely insulated from corridor noise and I had excellent sleep. Water temp/pressure is great,...
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Dear Guest,
I would like to thank you for your positive comments and helpful criticisms; your opinion is very important as it will help us improve our standards. I am pleased you particularly appreciated the spacious and sound proof room, the bathroom, as well as the free wifi and parking. Also, it is a pleasure to hear that you found...
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I travel to Como several times a year for business but this was my first time at the Hotel Cruise. I was very impressed, room was large by Como standards, free wi fi, room was clean and updated with a nice bathroom. The location is great for business travel (it's right off the motorway) I would certainly stay here again...
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Reviewed 15 May 2012
Dear Guest,
Thank you for your wonderful review; I will be happy to share your positive comments with my team. Hotel Cruise is indeed a business & congress hotel mainly due to the location. However, over the past few years there has been a significant increase in tourists staying at our hotel because of the vicinity to the highway and...
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I stayed with my family for the second time in Hotel Cruise and both times was great. We were with car, so we had no problems with the location. Clean and quiet. Good breakfast.
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Dear Guest,
Thank you very much for your lovely review; it is always a great pleasure to hear that one of our Guests enjoyed their stay at Hotel Cruise – I will be happy to share your positive comments with all of my team.
We look forward to welcoming you and your family here again in future.
Kind regards,
The...
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We stayed at the Hotel Cruise when we visited Lake Como recently. It is a good quality hotel with modern, spacious rooms. Our room had modern facilities a fantastic bathroom and viewed a nice courtyard. The staff were professional and courteous and assisted us with our enquiries. They seem very keen to make every visitor’s stay enjoyable even though it...
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Dear Romahile33,
We would like to thank you for your great review on Hotel Cruise; it is always a pleasure to hear that a Guest enjoyed their stay with us; I will gladly share your positive feedback with my team.
Hotel Cruise is indeed very close to the motorway and offers a large complimentary car park; as such, we always...
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