My future wife and I stayed at Cristallo Hotel for four nights this week. It was an emergency stay (my passport got stolen before our flight to Greece), so I was glad to find that they were still willing to give us a room for €60 a night. The Hotel: The actual hotel is very close to Milano Centrale, so... More

Our primary reason for booking here was for location to the train station. For our 3 day long weekend we planned to visit three cities on day trips so we knew it wasn't really worth booking a place too deluxe so as long as it was a place to sleep everything else didn't really matter. I guess because of this... More

The cristallo is a mineral broken. In fact there is even specified a crystal is a clumsy imitation fryer glass. The reception is terrible, the staff treats the guests with no respect, even if saying that is Brazilian and understand Italian and Portuguese is the official attempting a mock Spanish. The air conditioning does not work, the employees say that... More

After reading reviews at first i was terified and even wanted to cancel the reservation. Although the price i paid for one night was 70eur. I stayed in the double room #801 with big double bed. It had two balconies and everything was very clean. Room seem to be recently renovated. Next time i will look for the same. Not... More

If you are willing just to sleep and go out, that's a good hotel, because os 2 block from Centtralle station. But it's a very simple hotel, not a good Bed, and one of the smallest showers i've been to. For italian standart, breakfeast is reasonable.

I stayed in this hotel last year. on arrival we were met by a man who was reasonably friendly. and was quite polite to us, although not very helpful with directions or advising us what to do. when we got to our room it was small dark and had an awful smell and also after bookin a room with a... More

Ok, it was a cheap deal - but now I know why. Three nights with hardly any sleep as the noise levels within the hotel were horrendous - the plumbing of other rooms resonated throughout the building, you could hear people pee in next room like your head was against the toilet bowl, very noise could be heard. Shutters on... More

I have stayed at this hotel several times in the past when in Milan. Lately, a new management has taken over the hotel, a fact whose effect I only felt regarding the breakfast service. The Cristallo is a 3-star hotel located on via Scarlatti 22, a 5-minute walk from the Stazione Centrale. The rooms are medium sized and all are... More

I have been a guest, a very satisfied guest at the Cristallo hotel for more than five years. The staff is able attentive and really wants to do a good job. Several months ago I was informed that there is new management, a descent to the depths. 1. Breakfast has diminished to crumbs and no croissants 2. The new staff... More